Position Overview:The Retail Store Manager is responsible for running a BestDrive retail location. The Retail Store Manager will direct the day-to-day operations of the location, develop strategies to improve customer service, drive sales, increase profitability and grow the business. This individual is the main contact at the location and is responsible for store operational and people management requirements. The Retail Store Manager is responsible for working with their sales team to engage area fleets and tire users to promoting new tires, retreads and tire services. Essentially you will be running a small business with a solid company and brand behind you. You will supervise and direct your team; making operational and staffing decisions while ensuring top-tier service.
Essential Duties:
Oversee daily store operations, supervise employees and manage inventory
Managing all location staff functions in order to provide exceptional customer service while maintaining the financial integrity of the Company.
Obtain annual/monthly sales and production objectives to ensure profitability.
Responsible for protecting assets within your area of responsibility, including, but not limited to: inventory, accounts receivable, trucks, and equipment, with the ultimate goal of reducing operating costs.
Recruit, train, develop and motivate your employees
Learn and work through the existing business operating system for billing of above sales channels
Maintain an acceptable profit margin
Maintains staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including commercial tires and wheels, standing, bending, and squatting
Manage all safety, health and environmental processes by conducting safety huddles, leading by safety first, and reporting and sending all required paperwork for any injuries and accidents to management.
Ensure compliance with all local, state, and federal laws
Develop successful sales plans to grow profitability
Solicit commercial truck tire accounts in the store location and surrounding areas
Responsible for the sale of new truck tires, retreads and services
Maintain current accounts with regular sales calls and follow up to accounts
Assist in quarterly inventory while maintaining security of products and control measures.
Must be available to work rotating shifts, potentially nights and occasional weekends.
