Job Purpose:The CAPA Manager is responsible for independently managing and coordinating the corrective and preventive action (CAPA) processes within the organization. This role is pivotal in handling quality issues, customer complaints, and production deviations, with the goal of maintaining and improving the quality management system through effective problem-solving and cross-functional collaboration.Key Responsibilities:Independently coordinate CAPA processes including investigations, root cause analysis, and implementation of corrective and preventive measures.Lead and present results to internal and external stakeholders, including customers.Prepare comprehensive documentation such as 8D reports and technical analyses.Participate in and support audits and customer visits.Propose and implement optimization measures and assess their effectiveness.Manage projects related to quality improvements and process enhancements.Utilize statistical and analytical methods to drive decisions and improvements.Represent the quality department in cross-functional problem-solving scenarios.Ensure adherence to regulatory and company-specific quality standards.
