The Regional Operations Manager - East Coast role requires blending strong internal capabilities with external perspectives, creating an opportunity to champion new initiatives that demonstrate breakthrough thinking. You'll lead highly visible projects that will have a significant impact on the direction and performance of the division.Oversee multi-site 3PL warehouse operations across across Philadelphia, Savannah, Miami and Toronto, ensuring consistent performance and service levelsConduct regular site visits, audits, and performance reviews to ensure alignment, accountability, and operational excellenceServe as the primary point of contact for site-level issues and coordinate support requests with the Headquarters Operations teamProvide support within the warehouse to the Drayage and Transportation teams for inbound and outbound shipments as needed to ensure smooth logistics and timely deliveriesDrive operational excellence across all warehouse functions, including inventory management, rotation (FIFO/FEFO), fulfillment, and shippingLead continuous improvement initiatives using Lean and Six Sigma methodologies to enhance efficiency, accuracy, and cost performanceManage KPIs and leverage data analytics to optimize processes and support data-driven decision-makingCollaborate with 3PL partners and IT teams to implement system, process, and technology improvementsEnsure inventory accuracy, proper stock rotation, product quality, and compliance with safety and regulatory standardsControl operational costs and support budgeting, forecasting, and financial performance targetsLead, develop, and align teams while driving change management and a culture of continuous improvement
