We are looking for a Developer Experience (DevEx) Lead who will play a key role in shaping and continuously improving the developer experience across TBC’s platforms.The role is focused on enabling internal and external developers/engineers to seamlessly discover, integrate, and build on TBC’s platforms by accelerating API adoption, reducing integration friction, and strengthening the overall developer ecosystem.This position combines technical understanding, product thinking, and ecosystem engagement to deliver measurable improvements in developer usability, onboarding efficiency, and platform adoption.Key ResponsibilitiesDeveloper Journey & Experience OptimizationDesign and continuously improve the end-to-end developer journey, from onboarding to production integrationIdentify friction points across the developer experience and drive usability improvementsSimplify and accelerate onboarding and integration processesImprove developer self-service capabilities and overall platform accessibilityAPI Platform AdoptionDrive adoption and growth of Business API Banking (BAB) platformsEnable fast, reliable, and scalable partner integrationsCollaborate closely with product and engineering teams to improve developer-facing experiences and integration flowsSupport measurable growth in API usage and partner onboarding efficiencyDeveloper Portal & ToolingDrive the evolution and continuous improvement of the developer portal experienceImprove documentation standards, SDKs, code samples, onboarding flows, and sandbox environmentsEnhance developer tooling usability, discoverability, and accessibilityPromote best practices for developer enablement and platform usability Developer Feedback & InsightsCollect, structure, and translate developer feedback into actionable improvementsIdentify developer pain points and advocate for improvements across platform and product teamsEstablish continuous feedback loops between developers and internal teamsUse qualitative and quantitative insights to drive data-informed decisions and prioritizationInternal Developer ExperienceImprove developer experience for internal engineering teamsOptimize onboarding, documentation, and shared developer toolsSupport engineering productivity and enablement initiativesPromote consistency and usability across internal developer platforms and workflowsDeveloper Community & EngagementSupport and strengthen developer engagement initiatives including meetups, hackathons, tech talks, and ecosystem activitiesBuild strong relationships with internal and external developer communitiesHelp position TBC as a technology and platform-driven organization within the developer ecosystemContribute to developer advocacy, technical credibility, and platform awareness initiatives
