ibis Tbilisi City is seeking a dynamic and experienced General Manager to lead our hotel operations in the heart of Tbilisi, Georgia. As the General Manager, you will be responsible for overseeing all aspects of the hotel's performance, ensuring exceptional guest experiences, and driving business growth.Develop and implement strategic plans to maximize hotel revenue and profitabilityLead and inspire a team of department heads and staff to deliver outstanding serviceOversee daily operations, including front office, housekeeping, food and beverage, and maintenanceManage budgets, financial reporting, and cost control measuresEnsure compliance with brand standards, local regulations, and health and safety guidelinesDevelop and maintain relationships with key clients, partners, and stakeholdersAnalyze market trends and competitor activities to implement effective pricing and marketing strategiesHandle guest complaints and resolve issues promptly and professionallyImplement and monitor quality assurance programs to maintain high standards of service and cleanlinessCollaborate with the sales and marketing team to drive occupancy and revenue growth
