Currents ASE Certification is Required
Are you Kind and have good communication skills
Do you have strong interpersonal skills, confident and are you confident in your abilities?
Do people around you recognize your integrity, compassion, and humility?
We are an independent automotive service facility with 25+ years serving the Big Island, located in HILO
Management experience not necessary, willing to train the right candidate.
Do you know someone who is a good candidate for this job
Strong focus on providing excellent customer service
10+Automotive Experience
Trustworthy, dependable, strong work ethics
Clean driving Abstract, HI Driver's License
-Responsible for Service Department gross profit generation and departmental expense management.
-Responsible for managing all open repair orders prioritizing aging repair orders on a daily basis.
-Assist customers in servicing, repairing and explaining each service need.
-Understanding customer’s requirements and concerns; matching requirements and concerns to various service options.
-Conducting weekly department meetings including Advisors, Techs, Cashiers and Support Staff.
-Ensuring the team is exceeding the customers' expectations with the service being performed. Keeping the customer informed and updated during the service of their vehicle.
-Keeps abreast of new products, features, accessories, and attends product training as required.
-Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer -satisfaction.
-Hiring and supervising all service department personnel, as well as monitoring their performance in servicing customers.
401(k), Dental insurance, Employee discount, Health insurance, On-the-job training, Paid holidays
