Kama’aina Handyman is a local small business offering a range of services island wide servicing
residential and commercial customers.
The Administrative Assistant position requires the ability to handle multiple jobs/projects at one time
and demonstrate great communication skills (both written and verbal) while supporting the team by
providing a broad range of support in dispatching, accounting, and general office duties.
ROLES AND RESPONSIBILITIES
Core Responsibilities (including but not limited to):
● Answer phones and dispatch
● Assist the office manager - provide administrative support
● Assist the executives - provide administrative support
● Ensure the office is kept in a welcoming and tidy manner
● Ensure office supplies are stocked
● Be the go-to-person in the office
● Minute-taking and meeting scheduling of company and Member Meetings
● Coordinating Travel arrangement
KNOWLEDGE & EXPERIENCE REQUIRED
Essential
● Strong administration skills – organized, thorough, systems orientated with attention to detail
● Ability to clearly and professionally communicate with people at all levels
● Excellent levels of writing skills, computer literacy and touch-typing skills
● Must have experience with Google Docs and Google Mail
● Be confident and friendly
● The ability to create a positive impression in a professional, courteous and efficient manner to
ensure excellent client service
● Proactive, punctual and reliable
● Well-presented and spoken
● An enthusiastic nature and able to multi-task
● Enjoys dealing with people daily and is tolerant, polite but assertive
● Previous experience in an administrative role
● Ability to quickly and easily learn new software platforms
SPECIAL REQUIREMENTS AND WORKING CONDITIONS
● Required to work on weekends
● Able to work extended hours when reasonably required
● Required to sign a non-compete form
● Maintain a current and valid driver license
● This role is based from the office in Hawaii Kai and may not have the option to work from home.
CORE COMPETENCIES
The following Core competencies are the skills, knowledge and behaviors expected:
● Communication Skills: Communicates clearly and professionally in written and oral forms to both
internal and external clients.
● Initiative and Confidence: Generates and acts on new ideas that add value to the organization. Look
for different ways to solve problems and address difficulties.
● Achievement Drive: Sets goals and strives to achieve them with enthusiasm and determination.
● Respect: Treats colleagues and key stakeholders, clients and supporters in a manner that
demonstrates integrity, honesty and fairness.
ROLE-SPECIFIC COMPETENCIES
The following Role Specific Competencies are the skills, knowledge, honesty and behaviors that lead to
a staff member success.
Customer Service Focus: Demonstrates a desire to address client and supporter needs and does so in
professional manner.
Flexible Team Player: Works effectively within a variety of situations, individuals and groups applying the
‘whatever it takes’ attitude.
Planning & Organizational Skills: Establishes a clear course of action to achieve long or short-term
goals in an organized manner.
Technical Knowledge / Skills: Possesses the level of technical skills to preserve and/or enhance the
quality of services provided by the organization.
