Job Overview
Da Kine Handyman is a licensed construction, remodel & property maintenance contractor who is seeking a professional capable front office manager to join our team.
Our company prioritizes growth by promoting a strong culture of teamwork, valuing work/life balance, and emphasizing professional skill development. We cultivate an environment of continuous learning and improvement to our processes, that ensures growth for the business and creates promotional opportunities for the people who work here.
This pivotal role will encompass a variety of responsibilities, serving as the primary client communicator, organizing & scheduling projects. The ideal candidate will have a strong background in high-volume office management and customer service within a professional services environment, excellent communication and computer skills, proven ability to meet deadlines, and a keen familiarity and interest in organization.
Key Responsibilities
o Client Communications & Problem Solving
o Serve as the main point of contact for client inquiries.
o Facilitate responses to client inquiries in a timely and professional manner.
o Answer frequently asked questions about our services
o Develop concise and accurate answers to frequently asked questions from clients.
Office Management:
o Oversee the office facility, office supplies, phone system, alarm.
o Manage updates to facility policies, office hours, client notices website updates.
o Manage routine tasks to maintain a clean, organized front office.
o Sort and scan documents into office systems like Microsoft SharePoint.
Team Coordination:
o Coordinate with field construction team, estimating and other staff members to deliver client results efficiently,
covering the front office and coordinating with the back office.
o Be conscious of other staff’s workload and provide support to the team as needed to ensure a positive client
experience and efficient workflow.
Billing & Accounts Receivable:
o Manage billing to clients and handle accounts receivable.
o Enter data into various software to ensure transactions are properly accounted for
o Experience:
Proven experience in office management during high-volume activity
Experience in customer service with excellent communication skills.
Project management experience with deadline-driven projects.
High attention to detail, ability to double check work and track deltas.
Direct experience with accounting and taxes is a plus.
o Technical Skills:
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
QuickBooks
Microsoft SharePoint
Microsoft Projects
o Personal Attributes:
Highly organized with a strong attention to detail.
Proactive problem solver with the ability to handle multiple tasks simultaneously, with the ability to switch gears
easily.
Strong interpersonal skills with the ability to build and maintain client relationships.
Compensation Range: $55,000 to $65,000 Annual Salary D.O.E.
o Paid Vacation
o Paid Holidays
o Full Benefits
How to Apply:
Interested candidates are encouraged to submit their resume and a cover letter detailing their relevant experience and why they think they would be a terrific addition to our team.
Email: Info@DaKineHandyman.com
