Customer Experience & Sales Associate
Are you nutty about good macadamia nuts? Ahualoa Family Farms, based in Honoka’a, is looking for some wonderful nutty people to help with retail sales at farmers markets as well as our storefront that we call The Nuthouse. To succeed in this role, you must have a desire to become a mac nut and coffee expert, enjoy interacting with people, working independently, and enjoy sales.
Farmers Market Responsibilities:
Represent AFF and create an enjoyable experience for customers
Driving our van to and from the market
Set-up and tear down of booth/display
Customer interaction: samples, sales, credit card and cash transactions
Maintain market displays
Other duties and projects as assigned
Nuthouse Shop Responsibilities:
Interact with customers in a friendly manner while offering samples, talking about products, and handling sales
Provide outstanding customer service
Make coffee to order
Answer phone calls and handle mail
Maintain a clean and aesthetically pleasing retail and lanai area
Follow opening, closing, and daily procedures
Maintain good communication with kitchen and factory teams to keep the shop stocked
Assist with administrative projects
Other duties and projects as assigned
Job Skills and Qualifications:
Valid driver license to drive company vehicle
Functioning and reliable personal phone for communication
Ability to learn and effectively communicate our company mission and values to customers
Ability to develop and effectively communicate product knowledge to customers
Dependability - must have reliable transportation and consistent presence at the assigned market(s) and shop
General math skills - must be able to perform basic arithmetic using a calculator
Ability to ring up sales and make change using our point-of-sale register and software (Square)
Strong verbal communication skills, speaking in clear and understandable English
Ability to lift up to 50lb
Ability to stand for long periods of time, although a chair may be used
Positive, can-do attitude
Prior customer service and sales experience is a plus, but not required
Salary: Inquire, based on markets and experience
Benefits:
Employee discount
Flexible schedule
Health insurance based on eligibility
Paid time off based on eligibility
Schedule:
Market days vary by location, and may be weekdays or weekends (markets between Kailua-Kona and Hilo)
Nuthouse shop weekdays 7:30am-4:15pm
FT or PT schedule available with a combination of market and shop days
Please see our website ahualoafarms.com to learn about us and see that we are nutty in a good way!
