We are home to events that matter.  As a Director of Conference Services & Catering, you will lead a dynamic team to excellent results by developing your team’s skills and supervising and working with all conference service and catering sales staff, in order to solicit, book and coordinate banquet/ catering functions that ensure customer satisfaction and maximize hotel revenue and profitability.                                                                     Your expertise will enhance the reputation by acting as a liaison between client and operational departments to ensure a successful meeting and generate repeat business.  You will also ensure profitability of the department by maximizing revenues, control labor expenses and maintaining food and beverage expenses.Salary Range:  $120,000 - $130,000/yrWhat you will be doing:  Establish strategic action plans to enhance the operation of the Conference Services and Catering department.Develop new products designed to increase the number and quality of offerings availableEstablish creative & innovative ideas that will create points of difference while maintaining up to date information on food and beverage trends.Review all definite sales bookings and distribute them among the Conference Service Managers (CSM’s) in a timely manner. Review on a weekly basis morning reports for all CSM’s to ensure they are keeping abreast of their workload.Ensure that the Conference Services handling procedures, morning report and trace procedures are adhered to by all CSM’s.Continual review and analysis of conference services/catering guidelines, core standards, procedures & policies.Develop, implement and enforce function space yield management guidelines. Review evening reports on a daily basis to ensure effective function space yield management.Ensure CSM’s are actively yielding group room blocks and utilizing revenue management principles.Ensure the integrity of the servicing of groups, weddings, off-premise catering and individual functions by enhancing & implementing associated core standards & booking guidelines.Promote the professional development of all members of the Conference Services and Catering departmentEnsure proper performance management for all members of the Conference Services and Catering team.Handle key Conference Services files during peak conference services periods and to assemble and distribute consistent, concise agendas and function notices that clearly represent a group’s every requirement.Ensure that all related departments receive adequate resource support.Ensure and enforce the integrity of Sales & Catering system at all times.Further develop & maintain a constructive, harmonious and communicative working relationship with all supporting departments.Monitor revenue and costs of the department and assist in the development of strategies to maximize shareholder return.Responsible for forecasting/budgeting revenues and expenses of the department.
