The base salary range for this position is $27.00 - $28.50 hourly. Our Sales Coordinator is the gatekeeper for all sales and marketing systems and reporting needs. This role provides administrative support to the sales team and handles the reporting and ongoing sales system updates. The ideal candidate is well-organized, analytical, a critical thinker, and self-motivated. The successful candidate must be able to coordinate the daily needs of the remote and on-site sales team. He or she will be comfortable with guest-facing interactions, have strong written communication ability with clients, conduct face-to-face meetings with various departments on behalf of the remote sales team, and be proficient with technology. The ideal candidate will have the ability and desire to develop expert-level proficiency in hospitality industry-specific systems.Support Mauna Lani's revenue goals by generating group business and organizing direct sales efforts via phone, email, and in-person meetings.Evaluate opportunities for developing new business sources and build effective relationships with group and transient accounts.Accurately maintain and update the Delphi / Salesforce database of clients.Respond to phone calls, emails, and RFPs within 24 hours, maintaining professional communication standards.Collaborate with tourism organizations to maximize opportunities for {NAME} and target key accounts for familiarization trips.Support and participate in daily calls with the Director of Sales as needed.Maintain ethical and professional standards of sales service, including adherence to company policies and procedures.Work flexible hours, travel as required, and be located on property at Mauna Lani.Perform other duties as directed, developed, or assigned.Ability to perform various physical activities such as reaching, bending, pushing, and lifting to 25 lbs. occasionally.Constant need for finger dexterity and visual acuity to view small print and details.Ability to stand for long periods and walk frequently for property inspections.Hearing capability to communicate effectively via telephone and respond to emergencies.
