Library Assistant I Print (https://www.governmentjobs.com/careers/boiseid/jobs/newprint/4626881) Apply Library Assistant I Salary$16.15 HourlyLocation Boise, IDJob TypeFull Time RegularJob Number23 -06808DepartmentLibraryDivisionCollister Library ServicesOpening Date08/21/2024Closing Date8/28/2024 12:00 PM Mountain
Description
Benefits
Questions
Summary StatementBoise Public Library is where everyone in Boise goes to grow . L ibrary Assistants use their stellar customer service skills and inquiry to connect with patrons so they can discover the resources they need. We welcome everyone and provide information, services, and programs that are free and open to all in a respectful, safe, and inspiring space . If you share these values and are passionate about partnering with our community, we invite you to apply for our full-time Library Assistant I position at the Collister Branch Library today!
Provides reader's advisory, circulation services, reference services, and technology support to library users while delivering highly effective customer service.
Work involves continuous public contact, requiring the exercise of considerable patience, tact, and diplomacy.
May be required to work at various locations in the library system. This position works under immediate/direct supervision.
Our mission is to provide access and opportunity for everyone by connecting people to ideas , information and community . City employees enjoy a top-notch zero-premium healthcare option for you and your family. Plus, a retirement plan that provides a lifetime annuity, investment matching, a cash-incentive wellness program, public employee student loan forgiv e ness , paid parental leave, and more. Imagine that.
Essential FunctionsAssists library users with circulation, reference, reader's advisory and other library services. Maintains accurate user account information and resolves customer concerns tactfully, using discretion and initiative to meet user needs. Maintains a basic knowledge of library resources and practices. Assists the public with library computer use and related technology. Assists with user inquiries and explains policies and procedures. Handles basic issues and problems and refers more complex issues to higher-level staff.Performs routine or repetitive tasks with specific instructions and set procedures, such as performing proper library opening and closing procedures and checking in returned materials using library computer systems. Maintains library collections by accurately sorting and shelving materials.Creates displays to promote programs, library services and materials.Assists with outreach programs for users of all ages, as needed.RequirementsRequired Knowledge, Experience, And Training
High school diploma or equivalent and
some customer service experience, or
an equivalent combination of education and/or experience.
Knowledge of:
customer service techniques; and
basic computer skills.
Ability to:
learn and use library systems;
work independently and use initiative while performing duties within established guidelines and procedures;
multitask and perform a broad range of administrative tasks;
exercise tact, patience, diplomacy, cultural sensitivity, and courtesy when dealing with users;
troubleshoot and problem-solve;
communicate effectively in the English language at a level necessary for efficient job performance; and
perform all essential functions as assigned by an authorized employee, supervisor, and/or manager with or without a reasonable accommodation.
Preferred Knowledge, Experience, And Training
Experience in a library setting or working with diverse populations.
Special RequirementsApplicants must be able to pass:
City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
Working ConditionsThe physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical EffortsWhile performing the duties of this job the employee is frequently lifting/carrying up to 10 pounds, occasionally lifting/carrying up to 35 pounds and rarely lifting/carrying up to 50 pounds. Also, the employee is always pushing/pulling up to 20 pounds, frequently pushing/pulling up to 75 pounds and occasionally pushing/pulling up to 100 pounds. The noise level is frequently moderate and occasionally loud. Work includes sensory ability to talk, hear, smell and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach, grasp, climb and balance. Position requires hand/finger dexterity.Working EnvironmentThe work environment will include inside conditions, outdoor weather conditions, areas of dust, odors, mist and gases or other airborne matter. Work includes protected exposure to bodily fluids.This position works: some weekends and evenings and schedules vary.Top talent deserves top-notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.Most positions are eligible for the general benefits listed here; firefighters, police officers, senior managers, command staff, and directors may be offered other benefit plans.Healthcare:
ZERO premium medical coverage option for you and your family
Low-cost dental and vision options.
Post-employment health savings account.
Retirement and Investment Plans:
PERSI retirement benefits
401(k) or 457b pre-tax investment options with employer match.
457b Roth after-tax investment options with no match
WellBeing Program:
Up to $500 cash per year for participants.
Alternative transportation incentives.
Paid Leave – City employees receive generous paid leave:
10 hours of vacation per month, and this increases the longer you stay with the City
12 paid holidays every year
8 hours of sick leave per month
10 weeks Parental Leave
Life & Long Term Disability:
Basic Life insurance at no cost to you
Long Term Disability insurance at no cost to you
Other optional benefits:
Pre-tax Flexible Spending Accounts
Supplemental Life Insurance
Supplemental Disability Insurance
Tuition reimbursement
Free local bus pass
Corporate discount programs
AFLAC
Employee Assistance Program for short-term counseling on work, family, finances, and personal issues.
Please visit our website for further details mybenefits.cityofboise.org
