Sales and Customer Service Representative

Sales and Customer Service Representative

13 Apr 2024
Idaho, East idaho 00000 East idaho USA

Sales and Customer Service Representative

Who are we?

OptimalShip is a wholesale partner with DHL Express, the world’s #1 international shipping carrier. DHL Express picks up, transports, and drops off delivers packages worldwide with unmatched speed, tracking visibility, and professionalism.

What does OptimalShip do?

OptimalShip.com provides shipping services at highly discounted rates with the benefit of instant quotes and shipping label preparation, without a monthly fee.

We connect with businesses of all sizes and in all industries and share the benefits of using DHL International Express shipping thorough our OptimalShip.com shipping platform.

A world-class customer service team is also employed to assist clients in making their shipping experience as smooth as possible.

What will I be doing?

As a telephone sales rep, you will have the title OptimalShip Regional Account Manager and you will be contacting businesses throughout the United States and introducing them to DHL international shipping. You will also be sharing the benefits of shipping through OptimalShip.com, providing quotes on shipments, and introducing new clients to the ways the OptimalShip online shipping platform and immediate customer service support will make their international shipping easy.

What skills do I need?

The best sales reps are sociable, consistent, coachable, reliable, personable, and persistent. Bringing in new DHL shipping clients requires you to be friendly and tenacious. We strive to give every potential new client a pleasant and professional conversational experience as we make our calls.

Available hours for this position:

CUSTOM SCHEDULING

Monday – Thursday: 7am – 5pm

Friday: 7am - 5pm

We are looking for an availability of:

20 hours a week

2-5 hours per day

Five days a week

Job Type: Part-time

Pay: $13 per hour base pay + incentives

Skills & Qualifications

High School Diploma

Strong communication skills (oral and written)

Must be proficient in Word, Excel, Outlook, and other standard desktop functions.

Sales or mission experience preferred.

Physical Requirements

Must be able to sit at a desk throughout your shift (2 – 4 hours)

Must be able to wear a headset throughout your shift (2 – 4 hours)

Must be able to look at screens throughout your shift (2 - 4 hours)

Job Type: Part-time

Pay: From $13.00 per hour

Expected hours: 20 per week

Benefits:

Flexible schedule

Schedule:

Day shift

No nights

Work Location: In person

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