At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. Position Summary: Executive Chief leader, responsible for the strategic direction and implementation of patient care standards, processes and protocols for achieving the standards, and leading the work of nurses who care for patients in a safe and trustful environment resulting in optimal patient/family outcomes. Provides leadership to the nursing teams.Essential Duties:
Coaches and mentors nursing staff towards immediate and long-term success.
Maintains clinical and patient care standards.
Establishes key quality metrics to evaluate the quality of patient care.
Directs nursing practice, clinical outcomes and process improvement initiatives to achieve value- based outcome metrics.
Maintains knowledge and achieves compliance with federal, state and local regulatory requirements, licensure, accreditation requirements, record procedures and internal controls.
Partners across the system to support smooth transition of care for patients across care settings to ensure optimal setting of care to address patient needs.
Responsible for the operating and capital budgets for patient services operations.
Directs and leads the mission, vision and values of the organization.
Upholds and consistently acts in concert with the ethical values and principles of the profession and the organization.
Other duties as assigned.
Strategic Visioning, Organizational Decision, Making & Practice InnovationGovernanceParticipate as an active member of the Board/Senior Management Team Identify relevant emerging local, regional (e.g., Local Integrated Health Network), provincial, and national issues and draw these to the attention of the Board/Senior Management Team Contribute to a vision for the delivery of client care/service, including a statement of values, mission, standards of practice, and outcomes Contribute to organizational decision making that is consistent with the values, vision, mission and standards of practice and quality outcomes Be committed to and encourage practice innovation to advance and improve client outcomes Contribute to the development and discussion of the organization’s goals, objectives, forecasts, and risks, and question risks and challenges as they arise Ensure respect for nursing services is conveyed in the strategic plan and Board/ Senior Management Team operations Commit to nursing health human resources succession planning and management Understand, develop, and exercise political acumen in Board deliberations, decision making, and relationships with the Board members and internal and external stakeholders to advance the safety and quality agenda.LeadershipDisseminate the strategic vision for the delivery of client care/service within and across the community of practice/ organization/constituency Inspire new levels of creativity and innovation within the organization to positively impact client/service outcomes Participate in the planning and implementation of programs and services by establishing a clear sense of service priorities to pursue and the necessary resources to fulfill those priorities Participate in the evaluation of programs and services by identifying relevant quality improvement indicators for client/service outcomes, nursing practice, and organizational structure Ensure that a forum exists for decision making for nursing professional practice (e.g., Nursing Professional Practice Council) with strong engagement from direct care nurses Understand, develop, and exercise political acumen in internal and external relationships to strengthen the contribution of nursing in the organization and systemPracticeGuide practice based on the shared vision across the facility/organization /community Leads the nursing research agenda focusing on research conduct, research utilization, and research capacity building in partnership with relevant stakeholders. Foster and sustain academic partnerships to advance nursing research for quality client care/service Identify, appraise, and apply evidence to understand and participate in clinical and management decision making Create and promote the evidence-based nursing practice.Quality Care and Patient safetyGovernanceParticipate as an active, voting member of the Board Quality Council Advocate for senior nurse executive representation on and contribution to the Operational Quality Committee Participate as an active member of the Medical Advisory Committee/ Interprofessional Advisory Committee Advocate that the organization’s vision, mission, and values reflect a commitment to safety and quality improvement Champion policies and protocols that promote effective health care delivery evidence-based practice, and service quality Assume accountability for meeting quality and safety performance targets set by the Board in accordance with ECFAA Provide recommendations regarding quality improvement initiatives by translating information from quality related reports into knowledge development Advocate for the inclusion of structure, process and nursing-sensitive outcome indicators in the quality improvement plan of the organization Identify and communicate the link between nursing work environments and nurse, client, and organizational outcomes to the Board/Senior Management Team Monitor data collection on nursing sensitive indicators and interpret this information for senior leaders at the Board/Senior Management Team Provide input and assessment of the organization’s quality improvement plan based on nursing-sensitive indicatorsLeadershipPropose, lead, and direct strategies to improve quality outcomes and advance evidence based care Oversee and report on risk management strategies, including identification and monitoring of nursing-sensitive quality and safety indicators Participate on task forces/ad-hoc/ working quality and safety committees as necessary and appropriate Establish and utilize a network to provide ongoing support and guidance for client care/service initiatives and improvements Ensure a practice environment that enables the implementation of evidence-based nursing best practices that are consistent throughout the organization and aligned with the organization’s broader quality improvement plan Establish implementation, uptake, and integration of clinical and healthy work environment best practice guidelines in the organization Identify and monitor the relationship between work environments and nursing sensitive provider, client, and organizational outcomes Develop and implement data collection, measurement, and analysis tools and strategies for structure, process, and nursing sensitive outcome quality indicators Ensure the effective use of informatics in nursing practice by assessing and evaluating information systems in management and practice settingsPracticeRole-model vigilance in ensuring high quality care Assess variability in nursing practice within the organization to determine areas in which to improve client care/ service outcomes, quality, or efficiency Evaluate nursing practice and client care/service excellence from a structure, process and outcomes framework. Select and monitor evidence-based nursing-sensitive client care/service, provider, and system outcomes, and measure progress toward organizational health care delivery goals Implement information management and communication technologies to generate, manage, process, and disseminate nursing data.Develop and establish mechanisms for continuous monitoring of organizational processes and change, including evaluation of the impact of clinical and healthy work environment best practice guidelines on client/service outcomes and nursing practice.Ensure sustained use and spread of nursing best practice guidelines within the organization.CollaborationGovernanceDevelop and maintain collaborative relationships with senior nurse executive colleagues within and across organizations, sectors, and regions to collectively advance the nursing governance and leadership agenda Encourage the Board/Senior Management Team to work towards common service improvement goals Promote inter-organizational, cross sectoral, and regional synergy to optimize client care/service across the continuum of care Promote an interdisciplinary approach to client care/service and the coordination of care/service across health disciplines Identify and collaborate with key stakeholders to complement current health services and to assist with developing new client and community services Establish credibility with the senior executive team as the expert on nursing and nursing-related matters for the organization.LeadershipUnite health professionals from across the system by using shared vision, values, and understanding to build mutual respect, bridge territories, and unify agendas Demonstrate commitment to and respect for the profession of nursing, its values, knowledge, contributions, and achievements Represent the nursing profession externally by maintaining membership and active participation in relevant regulatory and professional nursing organizations Develop and implement stakeholder engagement initiatives to ensure collective advancement of the quality agendaEnsure that there is a system for collaboration with schools of nursing to facilitate appropriate clinical placements and shape curriculum and effective teaching/learning experiences for nursing students and staffPracticeChampion interprofessional collaboration among nursing, medical, and allied health professionals to achieve optimal client care/service outcomes and effective integration of care Role model interprofessional relations for quality care and management practices Support, coach, and mentor others to succeed with changeEstablish tools and processes for communicating and collaborating with direct care nursesProfessional AccountabilityGovernanceAssume accountability for obtaining and implementing leadership skills and knowledge for effective participation on the Board/Senior Management Team Assume accountability for obtaining knowledge of how legislated governance and management requirements (e.g., ECFAA, Ontario Public Health Accountability Standards) impact and support Board/Senior Management work generally, nursing services in particular Bring forward to the senior executive team the nursing perspective, and provide expertise on the nursing practice environment Advocate for nursing practices that enhance the delivery of client care/services, including healthy work environments Create shared understanding of both current and anticipated demands for clinical and program/service performance Advance priority initiatives while maintaining other valued initiatives and perspectives Accept responsibility for accountability of specific targets agreed upon by the Board that are within the direct nursing portfolio Monitor, interpret, and report performance of nursing service delivery against nursing-sensitive quality and safety indicators and broader organizational indicators Profile examples of nursing leadership within the organization to senior leaders of the Board/Senior Management Team.LeadershipEstablish a vision for nursing practice and client care/service that complies with ethical standards and values Champion models of care delivery and nursing practice, work environments, and staffing standards that are consistent with current research evidence, professional standards, and with the mission, vision, and values of the organization Identify and leverage key initiatives to enable enhanced nursing practice and work environment outcomes Evaluate nursing services against evidence-based standards set by Administration, Human Resources, Nursing and Department policies and procedures Champion a Nursing Professional Practice Council and ensure that it is positioned for influence and success Foster opportunities throughout the organization for staff to develop, enhance, and profile their nursing leadership skills and contributions Develop strategies to promote nursing recruitment and retention and recognition of excellence in nursingPracticeChampion safety, quality care, and evidence-based nursing practice Promote evidence-based models of nursing care delivery Promote clinical/service and frontline management decisions that are client-centered. Monitor nursing outcomes related to nursing leadership, practice, education, and research Ensure consistency in the standard of nursing practice across health care settings consistent with College of Nursing of Ontario standards and evidence-based practice guidelines Develop and support the NursingProfessional Practice Council (or other nursing decision-making forums) to communicate, interpret, and assist with the application of professional standards, competencies, expectations, and other legislative and regulatory requirements of nurses Support the Nursing Professional Practice Council (or other nursing decision-making forums) to implement and monitor the impact of clinical and healthy work environment best practices Create, support, and sustain a safe and healthy work environment in which nurses can provide quality care Promote and inspire management practices that support nurses’ health, safety, and well-being Promote and achieve excellence in nursing care, education, and research through the identification of success measures and reporting mechanisms that capture these successesEnsure a supportive environment and system for regular performance review and establish metrics to determine success in deliverablesProfessional DevelopmentGovernanceMaintain awareness of the ever-changing health care environment and its potential impact on the organization’s mission, vision, and values Assume confidence and competence in communicating the strategic vision to the Board/Senior Management Team Demonstrate a clear commitment to advancing excellence and innovation in nursing practice Conduct ongoing self-assessment of effectiveness as a Board/ Senior Management Team memberLeadershipDemonstrate active and visible leadership within the organization Conduct ongoing self-assessment of effectiveness as a nursing leader for the organization Request, accept, and learn from feedback provided by supervisors and direct reports Assume responsibility for learning and professional development by seeking mentors and opportunities for growth Encourage, support, and enable staff to pursue professional development opportunities to enhance skills, develop expertise, and advance their roles Facilitate rewarding and enriching teaching/learning experiences for nursing students by encouraging staff-student partnerships, rewarding staff involvement in student education, and recognizing student contributions to carePracticeProvide mentorship and guidance Create and support a professional learning environment to mobilize and enhance the clinical expertise of staff Optimize nurses’ opportunities for autonomy and personal and professional growth Facilitate nurses’ access to and use of support, feedback, and guidance from superiors, peers, and subordinates Enhance the meaningfulness of nursing work by facilitating nurses’ participation in decision making Role model professional development and life-long learningEducation and Experience:
Current nursing registration in the State of Maine.
Masters of Science in Nursing or equivalent higher degree and national specialty nursing certification is required.
Minimum five years of progressive leadership experience required across patient care areas
Knowledge, Skills and Abilities:
Energetic, forward-thinking, resilient and creative individual with high ethical standards and an appropriate professional image.
An appropriate risk taker who is action- and results-oriented. Able to make tough decisions that serve the best interests of the organization. Proven creative problem-solving skills with the willingness to take the initiative in leading change as well as the ability to effectively manage change.
Excellent listener and communicator with demonstrated track record in fostering collaboration and building consensus to achieve collective objectives.
Passion for efficient, safe, effective, cross-disciplinary clinical care and coordination of services.
A personal style that emphasizes openness, visibility, and connectivity. Ability to convey the organization’s enthusiasm, confidence, goals, and mission, and to inspire those things in others. Must be able to connect with people in a meaningful way at all levels within the organization in keeping with the culture of the senior leadership team.
A self-motivated, hard worker who holds people accountable but also encourages creativity and the free exchange of new ideas. Empowers others, maintains a sense of humility, and enjoys giving credit to others.
An effective consensus builder and team player.
Ability to engage patients and team members utilizing the CMH Experience Standards
I am creating a warming, caring, and non-judgmental environmentI am actively listening and seeking informationI am honest, truthful, and consistentI am respectful, treating all individuals with dignity and empathyI am serving as a role model, taking both initiative and ownership when appropriateI am working collaboratively and demonstrating teamworkI am resilient and adapt to change in positive ways.If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application! AT CENTRAL MAINE HEALTHCARE YOU ARE AT THE CENTER OF EVERYTHING WE DO Our why, our purpose, drives every decision and action we take as a healthcare system. We strive everyday to deliver exceptional care, and to improve our community. We are a non-profit organization that is breaking the traditional healthcare mold by bringing our patients and their family’s high value, low cost, and award-winning care while focusing on creating an exceptional experience for them; all within their communities. To accomplish this, we only hire individuals who are committed to excellence, who embody the principles of our CMH Experience Service Standards, and who are ready to step in and help their fellow team members achieve those exceptional results for our patients, their families, and the community.Central Maine Healthcare System The organization is broad in its footprint, with three (3) hospitals in Bridgton, Lewiston, and Rumford, and over 75 individual practices within our Medical Group. Lewiston’s Central Maine Medical Center is a certified and award-winning level two trauma center, along with our Central Maine Heart and Vascular Institute and the upcoming highly anticipated launch of our comprehensive state of the art cancer treatment center. Both Bridgton and Rumford Hospitals are four (4) star accredited acute care hospitals, and our Medical Group and Maine Urgent Care Centers have won multiple awards within their specialties. As a system we are a six-time winner of the Leapfrog Safety A Rating since 2019, representing some of the highest quality care and outcomes nationwide. Our awards and accolades are only possible as a result of our commitment to culture, and a focus on safety and inclusion, in each of our patient’s experiences and in the experiences we create within our teams.If you are a person who is looking for a way to give back to your community, to help improve the lives of patients or those who care for our patients, want to be part of a growing organization that is setting the bar for Maine healthcare, apply to join Central Maine Healthcare today!Diversity and Equal Employment Opportunity CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.
