Tired of driving? Have some dispatching experience you can share? Come join a team that enjoys making a difference in people's lives. Come be a transit dispatcher for Lewiston Transit! To apply, go to https://www.governmentjobs.com/careers/cityoflewistonid/jobs/4719112/transit-dispatcher?pagetype=jobOpportunitiesJobs
Position Summary
Under the direction of the Transit Operations Supervisor/Transit Manager, the Transit Dispatcher schedules and coordinates vehicles and passenger trips; monitors the daily activities of the on-road operations; dispatches vehicles; and participates in a variety of administrative and clerical tasks related to assigned area of work with the primary objective of providing safe, reliable, and efficient public transportation. The applicant must have a neat appearance, be courteous and have a sincere desire to work with the general public, especially the elderly and disabled population.
Receives telephone reservations from customers and inputs reservations in the computer dispatch system in the most efficient and timely way in order to maximize use of vehicles and drivers.
Schedules trips and coordinates the daily assignments of drivers and vehicles. Prepares and prints operators’ daily manifests.Continuously monitors driver’s progress in transit scheduling software throughout the day, making changes (i.e. cancellations, additions, route changes) as needed to effectively maintain timely transit service.
Operates and monitors two-way radio and maintains regular contact /communications with vehicle operators; sends and receives messages; authorizes route changes to drivers in cases of inclement weather, unsafe operating conditions, road construction or other unique situations affecting delivery of services.
Responds to emergency situations as requested, including during hazardous and severe weather conditions. Coordinates with police and emergency dispatchers and Service Center as required.
Transports replacement vehicles or drivers when needed due to accidents, breakdowns or other unforeseen emergencies.
Performs a variety of general support duties related to dispatching activities, including creating and updating reports in both transit scheduling software and Excel, typing, filing, cash handling, reception and other clerical tasks. Assures operators daily inspection/condition reports are completed by operators and available for review.
Minimum Qualifications
- A high school diploma, GED or equivalent is required.
- Experience with safe operation of passenger cars, trucks or other motorized vehicles in a variety of weather conditions is required.
- Experience working with elderly and disabled population is preferred. Two (2) years in transit or similar agency as a driver or dispatcher and experience using transit dispatching software preferred.
- Must be proficient in Microsoft Office Suite, be able to demonstrate an intermediate knowledge of Excel and be at least 21 years of age.
- A valid Commercial Driver’s License, Class C, with P-Passenger endorsement and a valid Medical Examination Card is preferred but not required.
- A valid Driver’s License (Class D or out of state equivalent) with an acceptable driving record is required.
Benefits
- Health Plan - A high quality, affordable health plan that includes medical, dental, vision and prescription coverage administered by Regence BlueShield of Idaho and Delta Dental of Idaho. The City pays 100% of the premium for employees and 80% of the premium for dependents.
- Public Employee Retirement System of Idaho (PERSI) - PERSI, one of the best pension plans nationwide, ensures our employees have first-class, reliable retirement. Employees can also contribute additional funds to PERSI Choice 401(k), Nationwide 457, ICMA 457, or ICMA Roth IRA through payroll.
- Holiday Leave - Employees enjoy 13 paid holidays throughout the year including a floating holiday to use on a day of their choosing.
- Vacation/Sick Leave - Employees accrue vacation and sick leave at competitive rates.
- Basic Life Insurance - Upon hire, employees are enrolled in basic life and accidental death and dismemberment policy at no cost to them.
- Employee Assistance Program (EAP) - Available to all employees, the EAP, provides a variety of free services, including anything from visits with a mental health provider to finding quality pet care.
- Wellness Incentive Program - Employees are eligible to particpate in an annual Wellness Program with quarterly incentives including an additional day off.
- Optional Benefits - Other optional benefits avaiable to employees include Flexible Spending Accounts (FSAs), Life Insurance, and Short & Long Term Disability.
To apply for this job, please go to https://www.governmentjobs.com/careers/cityoflewistonid/jobs/4719112/transit-dispatcher?pagetype=jobOpportunitiesJobs
