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At Chick-fil-A, leadership is not about being in charge, but taking care of those IN our charge.
All leaders at Chick-fil-A are responsible for embodying the Owner/Operator's vision and core values, creating a fun and focused work environment, leading and coaching others toward success, and ensuring all aspects of shift management result in an outstanding experience for each guest.
Restaurant Directors work to implement the business mission and strategy alongside the Owner/Operator by developing and coaching restaurant leaders, crafting and implementing strategies for operational execution, and driving the team toward success and business results.
Position Type:
Full-time
Operations Director Responsibilities:
Participate operationally in day-to-day activities in high-volume, fast-paced Restaurant (30+ hrs per week in restaurant Operational positions)
Plan Operational Improvement goals, initiatives, and focuses in conjunction with the restaurant Operator
Lead & Develop Leaders within the restaurant
Participate in interviewing & hiring
Ensure success in operational responsibilities including, but not limited to, scheduling, inventory management, cash management, operational checklists, etc.
Track and Report on key business esults
Qualifications and Requirements:
Excellent Smile
Outgoing personality
Enthusiasm
Strong people skills
Excellent communication skills, both written and spoken
Strong commitment to superior customer service
Excitement to work in fast-paced restaurant operations
Ability to work in a team environment with shared ownership and responsibility
Excellent organizational/time-management skills
Strong computer skills - including Excel/Google Sheets, Word Processing, Powerpoint/Google Slides
Our Benefits Include:
Competitive Pay
Subsidized Health Insurance, Dental, and Vision Plans (Director Level)
Fun & Positive Work Environment
Complimentary Meals on Shift (and off Shift for higher leadership)
Sundays Off
Flexible Schedules
Vacation Time (Managers & Above)
Leadership & Cross-Training Opportunities
Direct Business Mentorship from Owner/Operator
Scholarships for Students (Up to $2,500 per year)
401k Plan with Employer Match
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.
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