We’re growing fast and looking for talented Retention Specialists / Customer Service Representatives with bankcard or merchant services experience to join our team in our beautiful, state-of-the-art office near Rosemont!
If you’re looking for a long-term, stable opportunity with a company that truly values its people, this is it. We’ve built a workplace where hard work is recognized, ideas are heard, and employees feel part of something bigger.
About the Role:
As part of our retention team, you’ll handle inbound and outbound calls with existing merchant clients—answering questions, resolving issues, and ensuring every customer continues to have a great experience with our services. This position is full-time, in-office, Monday through Friday.
What We Offer:
✅ Beautiful, modern office near Rosemont
✅ Job stability with a growing, established company
✅ Supportive leadership and a positive, team-oriented culture
✅ Competitive base pay + bonuses and incentives
✅ Paid training and clear paths for growth
✅ Medical, dental, and vision benefits after 90 days
✅ Weekly pay and consistent hours — no evenings or weekends
What We’re Looking For:
Background in merchant services, bankcard, or related customer service
Excellent communication and problem-solving skills
Friendly, professional, and confident phone manner
Reliable, punctual, and motivated to succeed
If you’re ready to grow with a company that values dedication, teamwork, and integrity, we’d love to meet you!
