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Overview:
The Skating Program Supervisor is a full-time position. We offer competitive compensation with a starting salary of $51,309.00 based on experience and qualifications. Our benefit package includes medical, dental, vision, life insurance, flexible spending account, 457 plan(s), IMRF Pension, employee discounts, vacation, holidays, sick time and personal days. The working schedule consists of being available during Learn to Skate program hours, Tuesday and Thursday evenings and during the day on Saturdays.
Job Purpose
The Skating Program Supervisor for the ice arena is responsible for the development, management and continued growth of Learn to Skate programs including but not limited to skating camps, skate and swim camp, Skate Academy, freestyle, synchro teams, holiday showcase, Ice Show, skill-based clinics and assisting with rink special events.
Essential Functions:
Plan, develop, implement, and evaluate programs, facilities and services associated with the Special Facilities program portfolio, including but not limited to skating camps, skate and swim camp, Skate Academy, freestyle, synchro teams, holiday showcase, Ice Show, skill-based clinics coaching clinics, program clinics, and special events.
Recruit, hire, train, schedule, supervise, complete payroll and evaluate performance of staff.
Oversee skate instructors, providing leadership and guidance in the performance of their duties and responsibilities
Research and develop new program ideas, special events for all ages, recommend and implement improvements.
Working with leadership staff, develops SMART program budget goals and evaluates, manages goals progress to completion.
Working with leadership staff develop annual program budgets in line with cost recovery goals and is responsible to manage budget through annual cycle.
Oversee parent volunteer program, volunteer coach (jr) program, including recruitment, training and evaluation.
Oversee skate instructor certifications, certificates of insurance, and expectations of program staff certifications.
Manage freestyle requirements and maintain that only skate instructors who have insurance coverage and lead two classes a week are allowed on ice with paying participants.
Assist in the oversight of district owned skates, skate inventory and helmet program, including suggestions for replacement of equipment on an annual basis.
Plan and lead a minimum of quarterly staff meetings in all program areas to ensure safety, implement procedures, and address strengths, weaknesses, opportunities and threats.
Coordinate, plan, and communicate with the Facility Operations Supervisor, Facility Coordinator, Maintenance Manager, Hockey Program Supervisor, Aquatic Supervisor, and Customer Service Supervisor to ensure rink facility operational needs are being met for customer service, custodial and maintenance care related to service delivery.
Develop and direct training programs for the development of staff to ensure quality program delivery.
Responsible for ongoing evaluation of programs, services and facilities
Act as a leader and nurture a team oriented that promotes effective staff communication facilitating the accomplishment of desired goals and objectives.
Maintain and manage program, and staff supplies and equipment. Research new and innovative equipment, competitively prices and procures materials, supplies and services as outlined in Park District purchasing policies. Prepare and manage budgets, purchase requisitions, P-card statements.
Seek out customer input, investigate and acts upon requests, suggestions, and complaints concerning programs and services.
Participate in the preparation of Annual Special Facilities Program Participation Report, Monthly Plus/Minus Reports, board report updates, and other reports as necessary.
Prepare and maintain required attendance, service, personnel and property records.
Under the direction of the Communications and Marketing Department, participates in the production of the seasonal Program Guides and development of program marketing and promotion efforts.
Prepare and monitor registration information through Amelia software system and manage waitlist, program refunds and transfers.
Makes efficient and effective use of resources under their discretion.
Maintains a revenue generation mind-set and conducts cost benefit analysis, pricing reviews, program lifecycle audits, and use financial systems to meet budgetary and financial goals.
Foster partnership with community and public/private sector organizations in support of the District’s mission and act as the liaison with different community groups as assigned.
Foster a positive customer experience for participants and their families to allow for feedback and growth of participants.
Foster a working environment that promotes safe work habits and active participation in the agency’s risk management program 4
Due to the nature of the industry, evening and weekend hours will be required.
The Park District of Oak Park is an Equal Employment Opportunity Employer!
