WHAT YOU WILL BE DOING:
You are organized, detail-oriented, and enjoy taking care of others through your love of numbers and all things financial. You like working as part of a team but also find purpose in working independently - and it just so happens you’ll be doing just that in an award-winning hotel.Group Billing:Generate and send invoices for individual and corporate clients Ensure the accuracy of group invoices, reflecting the correct allocation of charges, room rates, services, and taxes.Communicate effectively with internal departments (e.g., Sales, Front Desk) to verify group reservations and billing details.Work closely with clients to resolve any billing discrepancies related to group bookings and provide accurate, timely updates.Payment Processing:Record and process incoming payments via cash, credit cards, checks, and bank transfers.Allocate payments to the correct customer accounts or invoices, ensuring payments are posted promptly and accurately.Monitor and manage payment discrepancies and follow up as needed.Additional Duties:Respond to guest inquiries and provide assistance via phone and email regarding billing matters.Handle credit card chargebacks, ensuring proper documentation and timely resolution.Review and update the deposit ledger regularly to ensure accurate record-keeping.Set up third-party credit card payment authorizations and ensure proper posting of charges.Post charges for audio-visual services and other miscellaneous charges as needed.Perform additional duties as assigned to support the accounts’ receivable function.Safeguard sensitive financial information and maintain confidentiality at all times.Any other tasks that may be assigned
