Job DescriptionA Technical Writer plays a crucial role in creating descriptive manuals and guides for complex subjects. We are seeking a skilled Technical Writer to join our team. As a Technical Writer, you will be responsible for creating clear and comprehensive documentation for our services and business processes. You'll collaborate with subject-matter experts from various teams in Adtalem, analyze technical information, and produce high-quality content with the technical details from each system.Responsibilities:Develop, draft, write, and documentation on the critical business flows across Adtalem schools.Create end to end process flow documents to support IT software integrationsCoordinate meetings, maintain logs, records, and files.Prepare and maintain systems, programming, and operations documentation.Maintaining All documentation and Data in SharePoint, Developing SharePoint Forms is a plus.Creating end to end process flow documentsNeed to create documents that are easy to digest and organized for developersNeed documentation support for upcoming IT integrationsWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Skills and Requirements5+ years of experience in technical writing or related roles within ITExcellent written communication skills clear and concise communicationHas basic knowledge on a few of the following technologies.Integration / Middleware (Tibco, MuleSoft, Azure, WebSphere)CRM (Salesforce)Database (Oracle, SQL Server)Cloud (AWS, GCP)NetworkingStrong attention to detail and organizational skills.Proficiency in using tools like Microsoft Word, Adobe Acrobat, and content management systems.SharePoint experience Developing SharePoint FormsIT Support experience/working alongside IT teams/developers nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
