HOW MIGHT YOU DEFY IMAGINATION?You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.Manager - Fleet OperationsLiveWhat you will doFlexible Commuter role to Deerfield, IL office. You will work on-site 2-3 days a week.Let’s do this. Let’s change the world. The US Field Excellence team provides guidance and support to the sales organization by optimizing the field experience through Field Effectiveness, Incentive Compensation, Field Operations, and Field Systems and Capabilities Transformation.The Manager, Fleet Operations at Amgen will be responsible for managing general aspects of the fleet program.WinWhat we expect of youWe are seeking a dedicated and experienced Manager, Fleet Operations to help oversee our company’s fleet program. The Manager will ensure all fleet program operations are implemented to support business needs. This role is essential for ensuring the efficient day-to-day operations and management of our fleet, which serves our field-based employees in US and Puerto Rico for Field Sales, Medical and Government Affairs. The Manager will collaborate closely with our third-party fleet management vendor to optimize fleet performance, reduce costs, and enhance service delivery.The ideal candidate will have a strong background in fleet management (working with a fleet vendor partner), implement with excellent attention to detail, and demonstrate exceptional communication and leadership skills.Key Responsibilities:
Manage Fleet Lifecycle: Oversee the entire lifecycle of the company’s fleet, from vehicle selection, procurement, registration, insurance, maintenance, repairs, and disposal
Vendor Collaboration: Ensure alignment on service agreements, performance metrics, and compliance with company standards
Operational Oversight: Monitor daily fleet operations, addressing issues related to vehicle performance, safety, and maintenance to ensure optimal functionality. Ensure compliance is being upheld for field staff and vendors
Monitoring: Continuous monitoring of fleet vehicles including long term rentals, cars on order and vehicles in storage to ensure optimal asset utilization and cost-efficiency. Ensure New Hires are assigned a vehicle and monitor vehicle deliveries with drive service. Ensure vehicles are picked up timely from terminated staff
Data Analysis & Reporting: Apply data analytics to assess fleet performance, generate reports, and present findings to senior management. Make data-driven recommendations for improvements
Driver Safety: Establish and enforce driver safety policies and procedures, ensuring compliance with all relevant regulations and safety standards. Partner with EH&S (Environmental Health & Safety) team to monitor, correct, and improve driver behavior, with a focus on safety and risk management. Embrace the use of telematics, GPS, and electronic logging devices (ELDs) to monitor fleet operations, vehicle diagnostics, and driver performance
Communications: Communications and Partnership with fleet management company, Payroll, Finance, Accounts Payable, Sustainability, Occupational Health, EH&S, Staff Relations, GSS (Global Strategic Sourcing), Legal and Field Leadership
Program Improvement: Identify and implement Continuous Quality Improvement (CQI) for Field Programs in coordination with vendors and other Amgen departments. Make recommendations for policy revisions as needed
Operational Efficiency and KPI Tracking: Analyze fuel consumption, maintenance expenses, and fleet utilization, and implement strategies to reduce costs and improve operational efficiency. Monitor fleet performance with fleet management company through KPIs such as fuel efficiency, vehicle pick-ups and deliveries, order to deliveries, rental costs and compliance issues
Basic Qualifications:Doctorate degreeOrMaster’s degree and 3 years of Logistics, Transportation or related field within the pharmaceutical, transportation or logistics industriesOrBachelor’s degree and 5 years of Logistics, Transportation or related field within the pharmaceutical, transportation or logistics industriesOrAssociate’s degree and 10 years of Logistics, Transportation or related field within the pharmaceutical, transportation or logistics industriesOrHigh school diploma / GED and 12 years of Logistics, Transportation or related field within the pharmaceutical, transportation or logistics industriesIn addition to meeting at least one of the above requirements, you must have experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced abovePreferred Qualifications:
Vendor Management: Proven experience working with third-party vendors, preferably in fleet management, transportation and vehicle manufacturers
Detail Oriented: Exceptional attention to detail, with a focus on safety, cost management, and operational efficiency. Able to translate high volumes of data into meaningful information to support key business decisions
Interpersonal skills: Outstanding interpersonal skills, with the ability to build strong relationships with internal teams and external vendors
Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with partners at all levels. Strong presentation skills
Analytical & Technical Skills: Very strong computer and M/S Office skills. Basic understanding of accounting/finance. Smartsheet a plus
Problem Solving Skills: Can identify issues and offer solutions from a strategic and operational perspective. Identifies and implements process improvement opportunities. Thinks strategically (can see the big picture) while delivering results at the appropriate level of detail
Self Starter: Ability to take initiative, problem solve, work independently and exercise appropriate business judgment. Completes projects and makes decisions with minimal direction and strong ability to develop prioritization and completion timeframes for multiple assignments/projects
ThriveWhat you can expect of usAs we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible
Apply now for a career that defies imaginationObjects in your future are closer than they appear. Join us.careers.amgen.comAmgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
