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As a Senior Field Service Manager here at Honeywell, you will have the opportunity to lead and manage our Field Service team, ensuring efficient and effective service delivery to our customers. You will develop and implement strategies to optimize field service operations, driving customer satisfaction and business growth. Collaborating with cross-functional teams, you will drive continuous improvement initiatives and establish strong relationships with key stakeholders. You will report directly to our General Manager and you’ll work out of our Des Plaines, IL location on a Hybrid work schedule. As the Senior Field Service Manager, your leadership and strategic decision-making will play a crucial role in driving customer satisfaction, business growth, and the success of our field service operations. Join us at Honeywell and make a difference in creating a safer, smarter, and more sustainable world. At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture. KEY RESPONSIBILITIES
Lead and manage the Field Service team to ensure efficient and effective service delivery
Develop and implement strategies to optimize field service operations and improve customer satisfaction
Provide technical guidance and support to field service technicians
Collaborate with cross-functional teams to drive continuous improvement initiatives
Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams
Monitor and analyze field service performance metrics to identify areas for improvement
Ensure compliance with company policies, procedures, and regulatory requirements
BENEFITS OF WORKING FOR HONEYWELL
Benefits – Medical, Vision, Dental, Mental Health
Paid Vacation
401k Plan & Matching
Career Growth
Professional Development
YOU MUST HAVE
Minimum of 6 years of experience in a leadership role within field service management
Strong technical knowledge and understanding of engineering principles
Excellent communication and interpersonal skills
Ability to effectively manage and prioritize multiple projects and tasks
Experience in driving process improvements and implementing best practices
Strong problem-solving and decision-making abilities
WE VALUE
Bachelor's degree in Engineering or a related field; Master's degree preferred
Strong leadership and team management skills
Customer-focused mindset
Ability to drive change and innovation
Results-oriented approach
Excellent problem-solving and decision-making abilities
Strong business acumen
ABOUT HONEYWELL Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more here: https://www.honeywell.com/us/en Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more here: https://www.honeywell.com/us/en/company/inclusion-and-diversity Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
