Description We are offering a contract to permanent for an Inside Sales Customer Service role in the manufacturing industry, located in Elk Grove Village, Illinois. The work environment will involve collaboration with teams such as Purchasing, Manufacturing, and Accounting to ensure customer requests are fulfilled. Responsibilities: Handle customer interactions to create quotations and process purchase orders for machinery, spare parts, and services using QuickBooks. Provide excellent customer service by resolving customer inquiries and maintaining accurate customer records. Monitor customer accounts and take appropriate action. Work close with Purchasing, Manufacturing, and Accounting teams to ensure all customer requests are addressed. Exhibit an ability to work independently on tasks as well as collaboratively in a team structure. Utilize communication skills to strengthen relationships with customers. Ensure data processing and answering of inbound calls are executed accurately and efficiently. Understand and perform buying processes. Prepare quotations accurately and promptly. Requirements Proven experience in Inside Sales Customer Service for 2 or more years Proficient in Data Processing Experience in Answering Inbound Calls Solid understanding of Buying Processes Exceptional Customer Service skills Ability to handle Purchase Orders Experience in preparing Quotations Proficiency in using QuickBooks software TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
