Career Area:Business Technologies, Digital and DataJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.Cat® Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. Our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us.Purpose:This Digital Product Owner position will be focused on the Cat Inspect application within Cat Digital, specifically the Cat Used Inspect and the Cat Wear Management System's integrations into, merging with, and ongoing maintenance in the Cat Inspect application.Responsibilities:
Coordinates with scrum team and product development engineers to track and communicate design, development, support, and maintenance problems and solutions and manage product backlog.
Identifies, documents, and reports design, reliability and maintenance problems and bugs. Gathers and consolidates feedback from customers and field staff.
Coordinates with field support specialists and customers to address and resolve problems and maximize the value of the product through expanded product usage.
Answers customer and field support questions; provides guidance and support for product integration and infrastructure issues.
Collaborate with business partners, regarding what features the product will have and assist with the elaboration of epics, themes and features into user stories that are small enough, or granular enough, to be achieved in a single sprint.
Skill Descriptors:
Software Product Business Knowledge: Working knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.
User Acceptance Testing (UAT): Working knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users.
Decision Making and Critical Thinking: Extensive knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Extensive knowledge of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Software Change Request Management: Working knowledge of software change request management; ability to manage software product change requests from business partners and dealers.
Top Candidates Will Also Have:
Typically 3+ years of experience with Agile methodology
Product Owner certification (CSPO from Scrum Alliance)
Domain expertise in business applications
Experience managing projects using Agile software tools such as Mingle, VSTS, JIRA, Team Services, Rally
Experience working with onshore/offshore team model.
Knowledge of SDLC and demonstrated experience employing SDLC in aspects of the project management process.
Good knowledge of Caterpillar policies, standards, procedures, and a broad understanding of Caterpillar’s organization.
Additional Details:This position has the option to be based out of either our Chicago, IL or Peoria, IL offices with a flexible hybrid office environment.#LI-Hybrid#BI (used to post on Built In)Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.Posting Dates:February 20, 2024 - March 3, 2024Any offer of employment is conditioned upon the successful completion of a drug screen.EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.
