Staffing Office Scheduling Assistant
Department: Staffing Office1020
Entity: Champaign-Urbana Service Area
Job Category: Clerical/Admin
Employment Type: Full - Time
Job ID: 45556
Experience Required: 1 - 3 Years
Education Required: Not Indicated
Shift: Variable
Location: Urbana, IL
Usual Schedule: Rotating
On Call Requirements: No
Work Location: Carle Foundation Hospital
Weekend Requirements: Yes
Holiday Requirements: Yes
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Position Summary:
The Staffing Office is responsible for assisting with the staffing and scheduling coordination for the inpatient operations. The Scheduling Assistant will have working knowledge of the scheduling system, and the ability to make updates and corrections to the schedule in real time. The Staffing Office plays an important role in ensuring that inpatient units are scheduled and staffed efficiently and effectively for each shift, and assists with filling open shifts when needed
Qualifications:
EDUCATIONAL REQUIREMENTS None Required CERTIFICATION & LICENSURE REQUIREMENTS None Specified EXPERIENCE REQUIREMENTS One (1) year General - Office Experience and/or Two (2) years Customer Service. Strong customer service skills required. Proficiency in Microsoft WORD and EXCEL. Prior clerical and scheduling experience preferred. SKILLS AND KNOWLEDGE Excellent customer service skills. Excellent computer skills. Excellent phone skills. Good written and oral communication skills. Ability to work independently or in a group. Ability to problem solve. Ability to follow established procedures and policies. Accuracy and excellent attention to detail is critical.
Essential Functions:
Provides Kronos scheduler end-user assistance
Facilitates Carle Health employee redeployment efforts
Coordinates inpatient daily staffing through forecasting, daily review and reporting, tracking and entering schedule updates, and extra shift initiatives
Provides support for timekeeper functions
Creates and maintains Hospital inpatient and clinical support services staff schedules according to departmental and housewide standards, to facilitate productivity, stewardship, and efficiency
Reviews future departmental schedules to manage schedule change requests in such a way that preserves the balanced schedule
Coordinates the effort to fill open shifts based on forecasted need
Provides accurate data entry, information retrieval, and reporting
Assists in serving as a resource to staff, unit leaders, and house officers on policies, procedures, and office activites, as well as on the scheduling system.
Answers telephone, and takes and delivers messages according to department communication standards.
Provides administrative, secretarial, and clerical support for department.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.
