OverviewAs an operations Manager, within the enterprise data management space, you will be responsible for developing and implementing processes and routines that ensure the security and optimization of platforms and toolsets. You will oversee a team that responds to operational problems as they arise, ensuring that issues are properly diagnosed and effectively resolved. You will work closely with business solutions teams to assign and agree on operational responsibilities, ensuring a coordinated approach to problem resolution. You will develop and publish metrics and dashboards to report on the operational health of the enterprise data platform, providing transparency and insights to drive continuous improvements and support the organization’s operational goals. Responsibilities
Implement policies, programs and directives of senior management
Interview, select and approve training for employees
Make recommendations for staff and equipment and have significant input into personnel matters
Perform employee assessments and evaluations
Efficiently identify and solve issues
Develop Requests for Proposals (lFP) for external vendor services
Manage external vendor relationships in collaboration with the Vendor Manager
Ensure required documentation is created and maintained thoroughly and appropriately, and company processes are appropriately followed
Provide resource management and resource planning
Provide input into operational process improvements
Foster and maintain a workplace culture respectful and supportive of individual differences
Must work and interact effectively and professionally with and for others throughout various levels of the global organization
Must strictly adhere to safety requirements
Maintain regular and punctual attendance
Must maintain company quality and quantity standards
Must have effective oral and written communication skills
Excellent problem solving skills and ability to work in collaborative and independent work situations and environments with minimal supervision
Ability to remain calm and receptive in fast paced situations
Predisposition to continuously improve upon existing procedures and desire to create user instructions documents
Qualifications
B.S. Degree in Information Technology or related technical discipline; or experience of such kind and amount as to provide a comparable background
Minimum 2 years experience in resource management or related area
Minimum 5 years experience in IT or related field
Demonstrated proficiency with standard concepts, practices, and procedures within the information technology field
Physical Requirements:
Works under general office environment conditions
Sitting for extended periods, utilizes close visual acuity for working with computers, equipment, etc.
Must be able to perform the essential functions of the job, subject to reasonable accommodation requirements under the ADA
Requires occasional early morning or late evening teleconferences
International and domestic travel as required
This role is a hybrid position. Candidate must reside within 2 hours via car of the Cook Medical location and is required to work onsite as needed per Manager expectations.
For this position, qualified candidates must be legally authorized to be employed in the United States. Cook does not intend to provide sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
Requisition ID2024-15255Posting Date10 hours ago(9/17/2024 11:12 AM)Job Location(s)Bloomington IN United StatesJob LocationsUS-IN-BloomingtonTravelNonePosition TypeFull TimeCompanyCook Medical LLCCategoryInformation Technology
