Seeking a Customer Service Representative to provide creative solutions that exceed customer expectations.
Responsibilities:
Deliver friendly customer service while providing information about the products and services to existing and potential customers.
Troubleshoot, and overturn customer objections and questions while maintaining a positive and professional attitude.
Maintain up-to-date and accurate records of all customer interactions and personal information.
Cultivate a knowledge base on all products and services to draw on customer interactions
Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives.
Skills and qualifications:
High School diploma or GED.
Strong written and oral communication skills.
Able to manage multiple priorities.
Can work in a fast-paced, team environment.