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Job Title: Remote Customer Service Representative
Location: Fully Remote (Work from Anywhere)
Type: Contractor
Company Overview:
Andromeda TeleSolutions is a dynamic and customer-focused organization committed to providing exceptional service across various industries. We are currently expanding our team and seeking dedicated Remote Customer Service Representatives who are passionate about delivering outstanding customer experiences.
Key Responsibilities:
Handle inbound and outbound calls with professionalism and courtesy.
Resolve customer inquiries and complaints efficiently.
Maintain a high level of product knowledge to assist customers effectively.
Document interactions and transactions accurately.
Meet personal/team qualitative and quantitative targets.
Position Requirements:
Language Skills: Must be fluent in both spoken and written English. SPANISH A PLUS
Experience: Minimum of one year of customer service experience required.
Availability: Ability to commit to a minimum of 15 hours per week.
Equipment: Must possess a reliable computer, high-speed internet, and a noise-cancelling headset.
Background Check: Must successfully pass a background check.
Training: Willingness to undergo training ranging from 2-4 weeks, depending on experience.
Ideal Candidate:
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to work independently and in a team environment.
Flexible, adaptable, and capable of working in a fast-paced setting.
High level of professionalism and a customer-centric mindset.
Benefits:
Fully remote role offering flexibility and work-life balance.
Opportunity to work with a diverse and dynamic team.
Continuous learning and development opportunities.
How to Apply:
Interested candidates, please submit your resume and cover letter detailing your customer service experience and why you would be a great fit for this role.
Andromeda TeleSolutions is an Equal Opportunity Employer and we celebrate diversity in our inclusive remote work environment.
