Field Services Management Solution Architect

Field Services Management Solution Architect

09 Mar 2024
Indiana, Indianapolis, 46201 Indianapolis USA

Field Services Management Solution Architect

Specialty/Competency: Functional & Industry TechnologiesIndustry/Sector: Not ApplicableTime Type: Full timeTravel Requirements: Up to 80%A career within Functional and Industry Technologies services will provide you with the opportunity to build secure and new digital experiences for customers, employees, and suppliers. We focus on improving apps or developing new apps for traditional and mobile devices as well as conducting usability testing to find ways to improve our clients’ user experience.Our team helps clients transform their business through enabling technologies across marketing, finance and operations in the functional areas such as Maximo and PowerPlant.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Develop new skills outside of comfort zone.

Act to resolve issues which prevent the team working effectively.

Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

Analyse complex ideas or proposals and build a range of meaningful recommendations.

Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

Address sub-standard work or work that does not meet firm's/client's expectations.

Use data and insights to inform conclusions and support decision-making.

Develop a point of view on key global trends, and how they impact clients.

Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

Simplify complex messages, highlighting and summarising key points.

Uphold the firm's code of ethics and business conduct.

Basic Qualifications :Minimum Degree Required :Bachelor DegreeMinimum Years of Experience :4 yearsPreferred Qualifications :Preferred Degree Required :Master DegreePreferred Fields of Study:Computer and Information Science, Computer Engineering, Business Administration/ManagementPreferred Certifications:N/APreferred Knowledge/Skills :Demonstrates extensive-level abilities and/or a proven record of success with Field Service (FSM) and mobility solutions in consulting, designing, and implementing while performing functional configuration and/or technical development, including, but not limited to:

Designing, building, testing, implementing, and supporting functionality in FSM / mobility solution environment;

Managing hands on technical experience in at least one of the following FSM solutions: Click, Salesforce Field Service, OverIT, Clevest, and/or SEW;

Improving business processes while identifying pain points and opportunities to optimize related processes; and,

Understanding field service related business processes, challenges and pain points in the Power and Utilities Industry as well as an understanding of the possible and future capabilities of Field Service Management / Mobility solutions.

Demonstrates extensive- level abilities and/or a proven record of success, as both an individual contributor and team member, with identifying and addressing client needs including:

Participating in client discussions and meetings;

Providing guidance and best practices around Field Service Management;

Managing engagements or dedicated workstreams, including preparing concise, accurate documents and maintaining project economics while maintaining flexibility for unanticipated issues;

Prioritizing and completing tasks;

Contributing to a positive working environment by building solid relationships with team members;

Providing guidance, clarification and feedback to less-experienced staff;

Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation;

Answering questions and providing direction to less-experienced staff; and,

Coaching staff including providing timely meaningful written and verbal feedback.

Learn more about how we work: https://pwc.to/how-we-workPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlinesFor positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-advisorymanager#LI-Remote

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