GENERAL PURPOSE OF JOB:Responsible for assisting the store manager in the overall retail operations including recruitment, team development, profitably, managing expenses and store inventory and merchandising.Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service.ESSENTIAL DUTIES and RESPONSIBILITIES:In the absence of the Store Manager, act as the manager on duty to oversee entire retail operationWork with the Store Manager to analyze monthly financial statements (P&L) to ensure store profitabilityUphold Red Wing Shoe Company’s merchandising and brand standards to ensure store presentation requirements are metWork directly with the Store Manager to manage inventory levels and accuracyLead by example by guiding each customer through RWSC’s Ultimate Fit ExperienceProvide appropriate accessory recommendation, educate customers on the benefits of eachGenerate Industrial Sales LeadsAchieve and exceed daily productivity and sales goalsMaintain the integrity of the sales floor presentation, store signage, and housekeeping standardsMaintain proficiency with product knowledge, technical, and operating standards through continuous learningMaintain safe and healthy work environment by following organization standards and legal regulationsWork with Store Manager to guide store staff through consistent implementation of retail initiatives, policies/procedures, and goal settingFoster an environment of continuous education and development while supporting company driven training initiatives and participation in learning activitiesAssist in development of store associates to achieve operational and sales objectivesCreate an environment of inclusivity, positive employee morale, as well as safe working conditions amongst peersSupport the Store Manager in daily retail operations throughout the regionAttend truck run appointments with Mobile Sales Associate on an as need basis (determined by Store Manager)Adhere to all mobile operations as defined in standard operating proceduresPrepare, load, and unload stock to be placed on mobile unit and in warehouse for the day’s businessMaintain healthy amount of footwear and accessories for each truck run, including discontinued productsProvide store coverage in local market as determined by Region Operations ManagerOTHER DUTIES AND RESPONSIBILITIES (following duties are required on all positions):Obtain necessary information by maintaining knowledge of RWSC’s electronic communication softwareMaintain quality service by establishing, following, and enforcing organization quality system standardsMaintain industrial account operational requirementsUphold Red Wing Shoe Company’s core valuesWillingness to perform additional duties as requiredConduct self-accordance to RWSC policies
