Manager of Student Services

Manager of Student Services

14 May 2026
Indiana, Indianapolis, 46201 Indianapolis USA

Manager of Student Services

POSITION OVERVIEWThe Manager of Student Services (MSS) is responsible for supporting student culture and discipline throughout the school. Reporting to the Associate Director of Student Services (ADSS), the MSS will drive behavioral intervention by identifying trends in classrooms, building strong relationships with students and teachers, and partnering with parents to identify student support needs. The MSS will work one-on-one with students to replace negative and disruptive responses into positive actions.RESPONSIBILITIESRespond to student discipline incidents, working with students, staff, and familiesManage students to develop positive behaviors and character by providing in-classroom support and developmentPartner with parents to identify strategies that support positive student actionsRefer students to additional support services (i.e. health services, counseling services, mentorship programs, etc.) as necessaryBuild effective relationships among students and teachers to improve the school communityFoster a school community that supports the school’s mission and promotes respect and appreciation for all students, staff, and familiesSupport the execution of the school-wide positive incentive systemsCreate and support implementation of individualized development programs for struggling students as necessary, aligned with the discipline vision, to ensure student success in meeting school expectationsSupport the ADSS and school leadership team in the implementation of the plan for school culture that is in alignment with school priorities (structure may include elements of restorative justice, emotional intelligence, cultural competency, etc.)Collaborate with the ADSS to review student case files and manage student retention effortsCollaborate with Response to Intervention (RtI) team on behavioral data tracking to provide tiered support for identified studentsExecute additional duties as needed as a member of the school team (arrival and dismissal support, lunch support, covering classes, etc.)Support daily school operations through classroom coverage and supervision support as needed, including coverage for teacher absences, PTO, and other staffing gaps to ensure a safe and productive learning environment for studentsEXPECTATIONSArrive at school by 8 a.m. and participate in after school professional development three days a weekAttend and participate in school-sponsored family eventsMeet all expectations and requirements as stated in the KIPP Employee Handbook

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