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Job CategoryCustomer Success GroupJob DetailsAbout SalesforceSalesforce is the global leader in customer relationship management (CRM) software. We pioneered the shift to cloud computing, and today we’re delivering the next generation of social, mobile, and cloud technologies that help companies revolutionize the way they sell, service, market and innovate–and become customer companies. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes and one of Fortune’s 100 Best Companies to Work For. Our more human, less corporate culture is built around doing work that matters, winning as a team and celebrating success Aloha-style.Key Role Responsibilities
Effectively leads and manages multiple small to medium sized projects and programs, ultimately delivering each project within defined parameters timely
Document and develop project plans; organize, plan, manage, and execute project objectives based on project plans
Communicates scope and timeline clearly to global cross-functional stakeholders
Provide regular status reports to management, including identification and escalation of project blockers, risks, issues
Articulates the benefits and estimated ROI for each project
Manages cross-functional partnerships on projects
Thinks and acts effectively using various information sources and makes optimal business recommendations
Negotiates and partners with all levels of customers, service providers and management
Demonstrates practice of advanced quality concepts
Executes programs to achieve objectives in assigned area of responsibility
Continuously expands technical knowledge in own and related disciplines and functional area. Keeps abreast of new techniques and procedures and applies them, when applicable, to problem solutions
Communicates with functional and related user groups and is required to make presentations to functional management
Partners closely with systems and IT organizations within salesforce to execute technical projects
Drives continuous improvement of project management strategies and methodologies within the TFO Projects and Enablement team
Minimum Requirements:
3+ years experience in Project Management field
Experience with the Scrum framework for managing projects
Bachelors Degree or equivalent educated experience
Ability to work with all levels of management
Project management skills, especially project planning, risk management, and capacity planning
Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
Excellent team player who is able to work with virtual and global cross functional teams
Excellent influencing skills and the ability to bring teams together
Experience effectively managing multiple projects and deadlines across global teams, while organizing and prioritizing tasks from multiple sources in a fast-paced environment, and maintaining highest quality standards
Demonstrates clear leadership skills and experience working with multiple projects
Experience with finance and salesforce functions and systems preferred
Broad knowledge of business processes, business metrics, business systems, and interrelationships between organizations
Knowledge of global business environment
Able to think independently and consider cross-functional and downstream impacts
Desired Skills
Project management methodology
Knowledge of Salesforce product and domain
Vendor and stakeholder management
Posting StatementSalesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
