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Description: Accurately interpret specific account information to determine appropriate account handling Review multiple accounts and effectively communicate when special handling is required by a client Determine and correct account handling exceptions; analyzes and researches account handling to identify trends and procedural errors Tie and untie accounts Retain a working knowledge of multiple software systems as assigned by management or supervisory staff Work independently and use trouble-shooting skills with little guidance or supervision Conform to all confidentiality and third-party liability laws Ensure appropriate steps are taken so accounts receive due attention Ability to work during normal business hours; work a regular and reliable schedule Accurately track daily, weekly, and monthly productivity to exhibit contributions toward departmental goals Identify and report all opportunities to improve work processes to management or supervisory staff Knowledge, Skills, and Abilities for FACS Recon SpecialistAdditional Skills & Qualifications:
Reconciliation experience
Self motivated and can work independently
Excellent verbal and written communication skills Provide excellent customer service on behalf of internal and external parties Excellent organizational, business communication and time management skills Proficient in basic PC applications; proficient in internal and client systems as needed; update and note account information; type at least 45 WPM; proficient with 10-key; become proficient in client software systems as assigned Excellent math skills with ability to perform calculations, balance and reconcile numbersAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
