Assists Project Director with the development of proper policies and procedures to ensure operation of project is efficient, strong, and customer oriented.Responsible for overseeing the project’s programmatic activities and operations.Reviews, recommends, reports, and implements programs and operational goals to ensure that the project meets contractual obligations and compliance issues.Analyzes processes and procedures to optimize performance.Prioritizes assignments and adjusts or adapts service delivery as needed.Understands all technical aspects of the operational units.Maintains knowledge of applicable federal, state, and local laws, regulations, and policies related to welfare and workforce programs.Delegates staff responsibilities to meet and/or exceed performance standards.Facilitates meetings with partners to promote full, frequent communication.Reviews staff performance and recommends corrective actions as needed.Coordinates training activities to ensure that all operations staff are properly trained to implement project activities effectively.Develops and maintains standard operating procedures.Other duties as assigned.
