The Resource Management Office Lead is responsible for the fulfillment of our mission and vision through how we place our incredibly talented Rezzers on the highest and best projects in our portfolio. In this role, your department would be responsible for the utilization of our project resources; able to speak to billable and non-billable value add. Additionally, your team would be responsible for continuous improvement to improve utilization. This position would oversee a team of RMs who manage portfolios of resources. In addition, you would leverage your understanding of Resultant verticals to positively influence resourcing decisions with the goal of balancing workload, optimizing utilization, promoting flexibility, and providing broad-based experiences and developmental opportunities while balancing firm and client needs.This department has matured substantially in the last two years since its inception. With near real-time dashboards and key weekly meetings with sales and delivery, it is an exciting opportunity for anyone who’s been in the RMO space for a while and is extremely data-driven. We have a vision for the department and are open to the right leader bringing their fresh perspective to this position.Key Duties and ResponsibilitiesThe following list is critical to the role.  Other actions, duties, and responsibilities may be required, as needed.Lead the RMO team as they take on managing the day-to-day tasks of staffing new projects and adjusting staffing on projects as requests come inWith your team and leadership, implement key insight metrics the business has requested for the next year, shaping the design and rollout of said metricsUnderstand the internal customer experience working with the RMO, and work to provide continuous improvement to the department processes and deliverySupport any efforts to evaluate rate accuracy and rate changes to ensure we are getting the right value in the market commiserate with our talented RezzersDevelop strategies to maximize resource utilization while maintaining alignment with client needs and organizational goalsUnderstand the data quality needs the organization has around RMO and ensure accuracy is consistently trustworthyKey CollaborationsIn this role, you must be integrated into the organization. Understanding which resources are capable of what contractual obligations for the organization introduces assurance or risk of delivery at scale. Key Collaborators include:Delivery Leaders to support them as they seek to make sure their teams are fully utilizedSales to understand upcoming resourcing needs against proper confidence levelsFinance to review utilization data for weekly improvementsPartner with HR/Talent/Operations to understand areas of improvement around processes impacting our resourcesPartner with executive team on Strategy to ensure the right resourcing to bring about our strategy as an organization
