To support our continued growth and help solve our clients’ most challenging technology problems, we are looking for a Systems Administrator to join our team in Indianapolis, Indiana.In this role, you will administer and improve client technology environments spanning on-premises infrastructure, Microsoft cloud services, endpoint platforms, identity systems, and business-critical applications. You will work alongside service desk, engineering, security, automation, project, and client leadership teams to deliver secure, reliable, and well-managed technology solutions.Your typical responsibilities will include:Own assigned operational responsibilities, escalations, and project commitments through completion, coordinating with the broader client team when additional expertise or support is needed.Serve as a trusted technical resource for clients by communicating clearly, understanding business impact, and delivering a consistently strong service experience.Administer and support Windows Server, Active Directory, Microsoft Entra ID, Microsoft 365, Azure, virtualization platforms, storage, backup, and recovery technologies.Manage identity and access services, including user administration, group and role management, authentication policies, conditional access, and multifactor authentication.Support and improve endpoint management, patching, application deployment, system monitoring, and device security across client environments.Maintain core infrastructure services, including DNS, DHCP, Group Policy, certificates, file services, remote access, and other integrated systems.Monitor the health, availability, performance, and capacity of client systems and take proactive action to prevent or minimize service disruption.Investigate complex incidents, identify root causes, and implement sustainable solutions that reduce repeat issues.Evaluate and remediate infrastructure vulnerabilities in coordination with security and service delivery teams.Follow established incident, problem, change, and configuration management practices to protect client environments and ensure work is performed with appropriate planning and documentation.Identify opportunities to standardize, automate, and improve recurring administrative work using tools such as PowerShell and managed-services automation platforms.Maintain accurate client documentation, configurations, procedures, and knowledge articles.Provide clear and timely updates within service tickets, including troubleshooting performed, decisions made, client communications, resolution details, and next steps.Accurately record time and work activity to support client communication, service reporting, capacity planning, and operational accountability.Participate in an on-call rotation and provide after-hours support for critical incidents or planned changes when needed.Work collaboratively with technical and client-facing teams to deliver solutions aligned with each client’s operational and business needs. 
