NOTE: This is a remote contract position for between 16 - 32 hours per week at $15 per hour. Must be available to work from 9am EST to 5pm EST during the week. Specific schedule TBD based on your availability and preference. Thanks!
About Project Bionic
Project Bionic is a comprehensive Social Media Marketing Agency. Currently located in the eccentric Ballard neighborhood of Seattle, we employ a small but rabid team of account executives, creative writers, branding specialists, analytics experts, raconteurs, scalawags and amateur rodeo clowns. Outwardly, Project Bionic is unconcerned with superficial proclamations. Internally, we utilize a number of thorough processes that can be summed up as a symbiotic system of checks and balances. This ensures that we avoid stasis and always improve. We care about one thing: excellence. Its that simple. If we arent excellent in every facet of our operation, weve failed.
We are currently seeking patient, focused, detail-oriented candidates to join our Community Management team.
As a Community Manager, you will be responsible for overseeing a client base in tandem with our account management, analytics and creative teams. This includes real-time monitoring of social platforms, spearheading outreach efforts, fine-tuning strategy to maximize engagement, and scheduling outgoing content across multiple platforms.
Applicants must be highly organized, flexible, innovative and adept at multi-tasking. Writing skills and an eye for proper grammar are essential. Our work is fun, but it is high-volume and rooted in minutiae. Aspiring Community Managers should thrive in a fast-paced, high-demand, ever-changing environment, and be able to keep track of loose ends in the process.
Detailed Daily Responsibilities Include:
Reply to all customer service inquiries on Facebook, Twitter & Instagram in real-time
Create and manage all Twitter lists, including influencers, partners, etc.
Interact with fan base to encourage further content engagement once posted
Conduct Instagram outreach
Reputation monitoring: respond appropriately to client reviews on Yelp, Google Plus and TripAdvisor
Provide training, support and projects to interns as needed
Beyond day-to-day tasks, as a member of the Project Bionic team you will be invited to participate in every level of our process: marketing brainstorms, campaign development and innovation on behalf of each client. We believe in excellence, innovation and constantly questioning the status quo. If you feel you have what it takes to proactively assess, manage and improve on behalf of our clients, please send a cover letter and resume.