The Director - Operations Business Support will strategically lead programs and corporate initiatives on behalf of the Membership, Enrollment, Benefits, and Documents Teams for the Operations division. They will partner cross-functionally to enhance and optimize end to end processes. They have a passion for cultivating ideas, facilitating, and implementing process improvement initiatives across the business by driving business readiness and change management activities that are focused on ensuring optimal member engagement and experience. They are a people-leader who is passionate about team member growth and development. They love to teach and understand the benefits of transparent, dedicated leadership, because the team members’ individual achievements mean success for Wellmark. They are proactive, analytical, intellectually curious, innovative, and partner effectively with all levels within the organization.  
