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Spec Sales Support I- Lenexa, Kansas
Spec Sales Support I- Lenexa, Kansas -
We Provide Solutions.Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions.
These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service.
It’s about providing clarity and hope.
In Sales you will work for the world leader in the industry, with a career where you can expand your skills and knowledge.
You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
At Quest, our Sales Teams are often the public face of our organization. As a result we make every effort to support and develop their skills.
Working across a strong customer base, you’ll find you have the flexibility and autonomy to structure your days while having the confidence that comes from promoting a well-recognized and trusted brand.
With lots of opportunities for repeat business and referrals, we also offer outstanding support, plus great pay and benefits.
Job Purpose :
Provide internal support to Strategic Account Executives(SAE) and Customer Liaison Managers(CLM) and external backup to their clients.
Create a proposal based on documents provided by SAEs and CLMs. Engages in activities that maximize client satisfaction and SAE productivity.
Essential Job Responsibilities :
Create customer proposals based on SAE and CLM completed documents. Also complete direct customer related budget templates as required.
Check documents submitted by SAE and CLM for accuracy. Research is completed, errors corrected as necessary.
Cross check bid sheets and fees against documents submitted by SAE and CLM for accuracy. Liaise with Scientific Affair and Finance to verify and support fees submitted by SAE and CLM.
Complete financials for each budget and obtain necessary margin approvals via Sales Force database.
Acting as backup to the external client when SAE is unavailable.
Liaison between SAEs, CLMs and other departments within the Quest Diagnostics Clinical Trials organization.
Provide administrative support to the SAE in the completion of the budget process.
Other duties as assigned.
Qualifications :
BS degree or equivalent education and work experience experience in a clinical trials or pharmaceutical environment a plus.
Inside sales and customer service experience in related field desired
1-2 years continual work experience.
Excellent computer skills. Experience with Excel required.
Self motivated and strong communication skills
Ability to work in a team environment
