At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals.We are currently seeking a Sr. Systems Administrator to join our team in Wichita, KS. This role is an integral part of our technology team and will be responsible for leadership & teamwork, end user support, hardware support, and process administration. A successful candidate will have:
Exemplary customer service experience
Critical and analytical thinking skills
Confident and articulate written and verbal communications skills
Initiative and strong work ethic
Technical problem resolution skills
Strong attention to detail
The ability to treat highly confidential information with utmost urgency
An understanding of and commitment to our values
Attitude and aptitude to engage in continuous development
Essential functions of the role:
Promote technology at an enterprise level by collaborating across the organization
Assist with training in the technology department
Serve as an escalation point for Tier 1 and Tier 2 IT support; ability to troubleshoot complex technology issues
Troubleshoot and take on an advisory role for enterprise VOIP system, bank AV equipment, hardware imaging, and hardware replacements
Create and maintain a physical inventory system of bank hardware
Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
Install, configure, maintain and troubleshoot computers, laptops, and all other computer related systems, devices, and equipment
Ability to identify, track and complete tasks for multiple projects under prescribed timeframes
Create and update documentation of standard operating procedures to ensure consistency in processes
Review current processes for efficiency and effectiveness on an ongoing basis
Requirements
College degree OR level of education, together with industry experience, enables the applicant to meet the job requirements
5+ years of network engineering/operations experience required
Proficiency with full range of layer 1-7 and routing protocols, TCP/IP protocol suite, DNS, IP space management, Internet Security, switches, and routers preferred
Experience troubleshooting and supporting Microsoft Office 365 required
Ability to participate in 24/7 on call rotation
Experience with VMware ESXi administration, Windows server administration, VoIP administration, Hypervisor, Cisco networking/router, or switches ASA administration preferred
CCNA, CCNP, and/or CCIE preferred
Experience working in a managed cloud environment (Azure/AWS) preferred
Hours: 40 hours per week Monday – Friday: 8:00am to 5:00pmSaturday: As neededBenefitsIn addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.To learn more, please visit our website at www.emprisebank.com.Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.
