At Emprise Bank, everything we do is focused on empowering the neighborhoods, businesses, and people in our communities to thrive. We proudly work to provide extraordinary customer service and products to help our customers achieve their goals.We are currently seeking a Treasury Sales Administrator to join our team in Wichita, KS. This role will be responsible for administration, sales support, and customer service within the Treasury Sales team.A successful candidate will have:
Exemplary customer service experience
Strong attention to detail and time management skills
Confident and articulate communication skills, both verbally and written
Initiative and strong work ethic
Problem resolution and analytical thinking skills
Skilled in Power Point and Excel
Ability to effectively build and maintain relationships with Emprise associates, vendors, professional contacts, and customers
An understanding of and commitment to our values
Essential functions of the role:Administration
Support treasury sales team with administrative tasks
Direct internal and external customers to appropriate resources for various issues
Gather information needed for new services and accounts
Open accounts
Organize public fund deposits and customers
Organize and track implementation of new customer relationships
Assist with maintaining treasury management procedures and product guides
Recommend process changes to improve efficiencies and enhance customer service
Sales Support
Identify cross-selling opportunities to support growth of the bank
Participate in the development and implementation of sales campaigns
Take initiative to identify and anticipate client needs and make recommendations for servicing
Follow up with prospects and current customers to promote products and services that will meet the customer’s overall financial goals
Customer Service
Drive an experience that is personal and relevant across all touchpoints by engaging customers with exceptional service
Foster ongoing relationships that improve customer commitment
Respond to customer requests and issues, escalate as needed
Partner and develop effective relationships with branch customers, partners, and teammates
Project a favorable image of the bank
Serve as an ambassador for Emprise Bank to strengthen ties within the community
Other duties as assigned within the scope and responsibility of the jobRequirements
High school diploma or GED required
5+ years’ experience in professional services industry required
Exceptional customer service, communication, and organizational skills required
Extremely detail oriented and ability to meet deadlines
Proficiency with large server-based applications and typical desktop software required
BenefitsIn addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.To learn more, please visit our website at www.emprisebank.com.Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.
