At Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals.We are currently seeking a Transaction Services Specialist to join our team in Wichita, Kansas. This role is responsible for transaction & file review and processing, reconciliation, process administration and communication.A successful candidate will have:
Strong attention to detail and time management skills
Strong analytical and critical thinking skills
Exemplary customer service experience
Confident and articulate communication skills
Effectively build and maintain relationships with Emprise associates, customers, vendors, and other banking institutions
An understanding of and commitment to our values
Attitude and aptitude to engage in continuous development
Essential functions of the role:Transaction and File Processing & Review
Process wires, ACH, and cash letters within prescribed deadlines
Review ATM and Mobile Deposit transactions in a timely manner
Review transactions against account specific criteria
Verify transactions are authorized and accurate
Process ACH disputes according to rules and regulations
Maintain knowledge of ACH origination
Review and correct exception items in accordance with regulations and applicable procedures
Gather statistical data for commercial account analysis
Process Administration
Document standard operating procedures to ensure consistency in processes
Review current processes for efficiency and effectiveness on an ongoing basis
Collaborate across departments to seek process improvements
Update procedures as needed
Communication
Interact with Emprise associates, customers, other banks, and vendors relative to areas of concern involving transaction services
Escalate issues as needed
Other duties as assigned within the scope and responsibility of the jobRequirements
High School Diploma or GED
Bank experience preferred
Proficiency with large server based applications and typical desktop software
Hours: 40 hours per weekMonday – Friday: 8:00 AM – 5:00 PM (hours will vary)BenefitsIn addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to traditional dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.To learn more, please visit our website at www.emprisebank.com.Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.
