Work ScheduleStandard (Mon-Fri)Environmental ConditionsAble to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office, Standing for full shiftJob DescriptionThermo Fisher Scientific is a global leader in serving science. Our mission is to enable our customers to make the world healthier, cleaner, and safer. We are currently seeking a Labs Site Services Team Leader - Kit Production to join our extraordinary team in West Chester. This is an outstanding opportunity to manage a team and contribute to the efficient and effective operations of our kit production department. As the Team Lead Site Service - Kit Production, you will ensure a high level of support, service, reliability, and availability to both external kit vendors and internal departments.At Thermo Fisher Scientific, we are dedicated to enabling our customers to make the world healthier, cleaner, and safer. As a global leader in scientific research and innovation, we value teamwork, ambition, and proven expertise. We are currently seeking a highly motivated and experienced individual to join our Labs Site Services Team as a Team Leader for Kit Production. In this role, you will have the opportunity to lead an extraordinary team and contribute to the detailed execution of our kit production operations.This will be located on-site in West Chester, OH.Responsibilities:
Ensure efficient and effective operations of the department, maintaining a high level of quality within the section.
Participate in the daily operations of the kit production team, providing support and following up on complaints/issues until resolution.
Provide training for new personnel and when new processes are implemented.
Follow up on training documentation of the teams.
Occasionally attend study protocol meetings and educate staff on issues requiring attention.
Create work schedule and holiday planning for the teams.
Assist in the Global Kit Production, distribution, and order fulfillment to ensure supplies are processed in a timely manner.
Additional/Specific Job Responsibilities:
Report to (Sr) Manager Site ServicesKitting Operations
Lead Kit Production staff
Provide training to new staff members
Support the Management of the Internal/external PPD Kit Production
Serve as the main point of contact for Kitting Operations and management
Support the Management of kit vendor assignment on order level
Supervise Kit Production staff performance
Identify efficiencies in the kit production process
Occasionally support with creating back orders, order comments, express orders, modifying orders, reviewing/releasing orders
Coordinate the review and action required on custom reports
Coordinate with Kit Vendor/Materials Management
Handle K Drive (kit vendor document repository)
Support with system trainings, courier system trainings, and kit production training
Attend weekly kitting vendor operational meetings
Support kit production activities, including supplies and shipping support, quality control checks, order fulfillment and shipping, labeling activities, and any activity related to kit production
Assist with (un)loading activities
Support resolution of Kit Vendor Quality Events
Support information sharing within GSS department
Keys to Success:EducationBachelor's degree or equivalent experience in a relevant field.Experience
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years).
In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.​Knowledge, Skills, Abilities
Shown leadership skills
Knowledge of Good Clinical Practices
Staff motivator
Strong attention to detail
Strong digital literacy
Superior analytical, interpersonal, and time management skills
Strong interpersonal and accurate data entry skills
Effective negotiation and problem resolution skills, with critical thinking abilities
Excellent verbal communication skills
Ability to work in a collaborative team environment
Frequent mobility required (standing, twisting waist, squats, bending)
Lifting/carrying
Exposure to fluctuating temperatures and potentially infectious and hazardous substances
Regular rotation of work schedule to include early start and late end time
Physical Requirements / Work EnvironmentThermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:
Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
Able to work upright and stationary and/or standing for typical working hours.
Able to lift and move objects of 15 to 40 pounds
Able to work in non-traditional work environments.
Able to use and learn standard office equipment and technology with proficiency.
May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.
Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.
Exposure to fluctuating and/or extreme temperatures on rare occasions
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.Apply today! http://jobs.thermofisher.comThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.Accessibility/Disability AccessJob Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255. Please include your contact information and specific details about your required accommodation to support you during the job application process.This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
