Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry. Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation. We currently have an opening for a Regional Leader for our South Carolina Market. This position will provide leadership and oversight of day-to-day operations, Team Member development, Customer service standards, facilities management, and business results. The Regional Leader must demonstrate outstanding interpersonal skills, multi-dimensional thinking, and the desire to be an agent of positive change. Passion, unquestionable ethics, and the highest levels of family service skills are required. This position requires a moderate level of travel. Overview & Responsibilities:
Creates an environment of trust, open communication, creative thinking, and teamwork
Motivates and engages Team Members – inspire mission and build advocacy by making sure Team Members understand how their work supports our business strategy
Leads by setting a good example – role model behavior consistent with your words
Understands key team member engagement drivers, and actively works to connect with team members on an individual and professional level
Sets clear expectations and ensures that Team Members are held accountable for performance standards
Provides daily coaching and performance feedback
Works closely with location Leaders on coaching and performance issues related to staff working in and supporting activities
Facilitates problem-solving and collaboration
Trains and mentors new team members, ensuring that they have the necessary knowledge and technical skills to do their roles effectively
Recognizes and celebrate individual and team accomplishments/exceptional performance
Provides leadership, direction, and performance coaching to funeral directors and funeral services staff
Performs embalming, cosmetizing, and dressing as needed
Services assignments for funeral directors and funeral services staff (based on location schedule)
Manages fleet staffing, care, and logistics
Works with Location Leader to facilitate scheduling of rotational funeral director and embalmers to assist in the prep room
Manages cremation staff and signs off on cremations
Manages administrative processes and workflow
Works with Interface with physicians as needed
Adheres to and stays up to date on OSHA and regulatory and compliance procedures
Manages budget weekly, working closely with the location manager, accounting, and senior leadership
Submits projects/Capex for budgeting
Holds Team Members accountable for inventory and cost controls
Manages and monitors labor costs
Identifies and facilitates cluster efficiencies
Requirement & Qualifications:
Valid state-issued funeral director license
Minimum of five years of experience in a leadership role
Able to communicate effectively with internal as well as external customers, community leaders, clergy, and grieving client families
High attention to detail and accuracy, with excellent follow-up skills
Strong verbal and written communication skills
Detail-oriented with a positive attitude and a team player
Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
Ability to lift safely, walk, stand, and sit for long periods as needed
Valid state-issued driver’s license with a clear driving record
Team Member Benefits Include:
Entry-level and experienced professionals; students, and veterans – we offer complete career paths regardless of your career and life stage
Unique ShareLife® technology lets you create one-of-a-kind life celebrations for the families you serve
Competitive salaries and performance incentives
Team member referral program
Medical, dental, prescription, and vision insurance
Vacation, sick, and holiday pay
401k with company match
Company-paid life insurance, long-term disability, and short-term disabilit y
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