We’re looking for a Crew Support Specialist to join our Crew Dispatching team in Paducah, KY. This role will be responsible for providing all administrative support to the department. You will also serve as a backup Crew Dispatcher for those out on vacation. What you will be doing:Analyzing and updating: Unavailability reports to identify and resolve gaps in Crew status.Processing Trip Eligibility, Vessel Work History and Job Code Override reports from Crew Solutions to recognize associates in need of trip pay and promotions for payrollManaging MASS and One-Off PAF’s for RTW, Terminations, Suspensions, Personal leaves, etc.Adding and removing boat assignments for new hire and terminated associated in Crew SolutionsServe as the liaison between Marine Payroll and Crew Operations in gaining and updating data in Crew SolutionsProcessing annual MVR requests for all associates that meet the criteriaAssisting with answering external calls and transferring to appropriate departmentsProcessing Crew travel expensesAssisting with booking crew travel and hotel accommodationsFilling in for Crew Dispatchers on vacation or out on LOA.Tracking no-call, no-show list, and mailing termination letters as neededMaintaining the Crew Change calendar and Weekend Duty Roster for Crew DispatchMaintain Crew Dispatcher vessel assignmentsSupporting back up switchboard responsibilitiesAssisting with mail distributionMaintaining department Outlook calendarSponsoring Department activities such as associate anniversary celebrations, birthday celebrations and holiday festivitiesOrdering and maintaining office supplies (printer paper, toner, etc and report any maintenance for Crew Dispatch copier) as neededCoding Regions Bank report for Crew TravelRunning various reports as neededCoding and processing various online expensesProcessing Jury Duty LettersSupporting department activities with regular and prompt attendance
