Your Tasks Support invoice billing creation and review for distribution and transportation activities. Create internal and external accrual files for financial month-end close activities. Review material purchases, usage, and operational consumption trends on a monthly and quarterly basis to support reporting, billing validation, and safety stock levels. Plan, compile, and deliver recurring and month-end reports to support business needs, financial close activities, and leadership decision-making. Compile, measure, and track client-specific KPIs and SLAs. Extract, cleanse, transform, validate, and reconcile data from SAP, Power BI, SharePoint, and other operational systems to support accurate reporting and analysis. Maintain reporting tools, dashboards, trackers, and source files used for operational, KPI, invoicing, and customer reporting. Document KPI definitions, calculations, data sources, and reporting requirements; validate KPI outputs and investigate reporting variances. Support FTZ-related reporting and analytics, including inbound, outbound, appointment, documentation timeliness, and SLA performance metrics. Interpret operational data and recommend improvements to distribution and supply chain processes. Build ad hoc reports in a timely manner to help leadership identify trends and support decision-making. Collaborate with Operations, Service Delivery, IT, and customer stakeholders to translate business requirements into reporting solutions and actionable insights. Assist internal and external auditors, as well as internal stakeholders, with inquiries specific to the client program. Identify and support opportunities to incorporate automation and AI-enabled workflows to improve account process efficiency. Develop a strong understanding of business processes and systems to support continuous improvement and recommend best practices. Document current-state and future-state processes. Complete assigned projects, reporting activities, and analysis requests in alignment with management priorities. Perform additional duties as assigned to support an efficient, safe, clean, and goal-oriented work environment. 
