The Warehouse Supervisor is responsible for overseeing daily warehouse operations, ensuring efficient execution of Value-Added Services (VAS), managing Warehouse Associates, coordinating customer-specific requirements, and supervising Material Handling Equipment (MHE) drivers. This role ensures operational excellence, safety compliance, inventory accuracy, customer satisfaction, and productivity targets are consistently achieved.YOUR TASKSSupervise daily warehouse activities to ensure safe, efficient, and accurate operations.Monitor workflow and allocate labor resources to meet operational demands.Ensure adherence to company policies, procedures, and customer requirements.Maintain warehouse organization, cleanliness, and compliance with safety standards.Oversee all VAS activities including labeling, kitting, repacking, bundling, sorting, and special customer projects.Ensure VAS work is completed accurately and within customer timelines.Monitor productivity and quality metrics for VAS operations.Identify opportunities for process improvement and cost reduction.Directly supervise Warehouse Associates, URs (Utility Resources), and MHE drivers.Provide coaching, training, and performance feedback to team members.Conduct daily shift meetings and communicate operational priorities.Manage attendance, scheduling, and employee performance issues.Foster a positive work environment focused on teamwork, accountability, and continuous improvement.Serve as the primary operational contact for customer-specific tasks and requests.Ensure customer requirements, service level agreements (SLAs) with Customer inquires, and quality expectations are met.Proactively resolve service issues and communicate operational updates.Support customer audits and operational reviews.Supervise forklift, reach truck and other MHE operators.
