ABOUT HUB INTERNATIONAL:HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.WHAT WE OFFER YOU:At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance because that’s important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives
SUMMARY:The Commercial Lines Customer Service Representative is responsible for the day-to-day servicing of specific accounts at the direction of the Account Executive and/or Producer. This position requires direct interaction with clients, Account Executives, Producers, insurance companies, finance companies and various departments within the HUB organization.ESSENTIAL DUTIES AND RESPONSIBILITIES:
Issue auto ID cards, binders, certificates & Evidence of Property
Order loss runs and input information
Order MVRs and E Mods
Process change requests and cancelations – suspense and follow up, check and scan when received
Audits – including checking rates, ordering worksheets and invoicing
Support Account Manager and Account Executives - provide updates once policy is bound (update future application and pull over to current)
Process new business and renewals
Set up/update billing information
Scan and input all correspondence into paperless file
Email signed forms to carrier
Invoices
Prepare policies to be delivered
Reconcile fleet schedules
Prepare tabs for proposals
Agent of record letters
Finance agreement quotes
Renewal of all policies
Additional administrative duties – general scanning, mail, phone support
Assist as needed with various projects
Handle claims intake for the unit
REQUIREMENTS:
High school diploma or equivalent
1-2+ years of Commercial Lines experienced preferred
Active Property and Casualty License is preferred or must be willing to complete licensing requirements within 60 days of hire if not already obtained
Strong computer skills and proficient with various software programs
Must have excellent written and verbal communication
Organized and highly detail-oriented
Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalentHUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .EEOAA Policy (https://hubinternational.jobs/eeo/)E-Verify ProgramWe endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
