SUMMARYYou are an ambassador of the engaging service and authentically local experiences we offer in places of unrivalled presence. As a Group Sales Manager you will develop your market and coordinate with a passionate team. Your interpersonal, service and entrepreneurial strengths will ensure exceptional operating results and guest satisfaction.  This role reports to the Director, Group Sales.ESSENTIAL DUTIES and RESPONSIBILITES Include but are not limited to the following:Accountable for the Group Sales effort by prospecting and contracting business within defined territoryStrategically sells hotel rooms, conference space, including related services, and food and beverage needs to individuals, groups and companiesEvaluate every group event business opportunity to maximize revenue and profitability while achieving customer expectationsTravel into markets as required for Sales Calls, Tradeshows, Events and ConferencesCollect market and competitive intelligence to maximize group sales opportunitiesBuilding and maintain relationships with new and existing clients, providing exceptional service and identifying potential opportunities for growthBuild relationships with all relevant stakeholders, namely Accor Global Sales Office(s), the New Orleans & Co. and offsite venuesPartner with regional and national sister hotels to optimize Accor exposure and build incremental businessDevelop a monthly sales strategy and action planAchieve/exceed monthly, quarterly, and annual budgeted sales goals by performing direct sales solicitation while developing new accounts and maintaining existing accounts; managing account details and preparing reports; responding to all telephone and in-person inquiriesMaintain positive customer relationships and ensure timely responses to all inquiries for space or service needsAssist with the budgeting, planning and organizing of site inspections, FAMS, sales trips and industry trade showsUtilize OperaCloud Sales System to track, solicit, book and follow up on accountsQuoting and negotiate rates within established parametersCoordinate and follow up with convention services, catering and/or other hotel departments to ensure delivery of hotel's promised servicesMaintain a professional image at all times through appearance and dressOther duties as assigned
