Support Services Project Manager

Support Services Project Manager

06 May 2025
Louisiana, New orleans, 70112 New orleans USA

Support Services Project Manager

Job Title: Support Services Project ManagerLocation: RemoteContractReq ID SR # 5228948 Task and Skills (Scope of Work to be Performed):The Office of Technology Services (OTS) was established as a means of recognizing cost savings through the consolidation of State IT assets and resources. The creation of OTS consolidated a wide variety of existing hardware platforms, operating systems, database management systems, networks, third party software, and custom applications.OTS leads the State’s technology procurement process in order to standardize technology over the entire organization, seek efficiencies of operations, maintenance, and scalability of new products introduced to the OTS suite of services which can eventually be offered to all in-scope agencies. The scope of the proposed services will include the following:Provide day-to-day project management supportCreate and publish project documentation, including project status reports, project schedules and plans, risks, issues and other documentation, as neededPlan for utilization of resourcesMeet with Management and Users to understand project goals and milestonesTrack Project milestones and deliverables throughout project life-cycleProvide and maintain detailed software/hardware maintenance documentationAct as liaison on behalf of OTS and in-scope agenciesCreate end user documentation and training as neededProvide technical knowledge transfer, training and documentation to OTS and DPS-LSP staff for all requested work, as needed 

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